Technical Records Specialist 2

Idaho Department of Lands

The Idaho Department of Lands (IDL) is seeking a full-time Technical Records Specialist 2. This position will be located at the Boise Directors Office Downtown Boise, ID.

Applications will be accepted through 11:59 PM MST on the posting end date.

Key Responsibilities

• Provide technical and administrative support for the Department's Endowment Leasing programs, including preparing, processing, and maintaining lease instruments and related transactions.
• Maintain accurate and complete records across multiple electronic systems, perform quality-control reviews to identify discrepancies, correct errors, and ensure compliance with established procedures.
• Coordinate lease transactions from initiation through completion, including required documentation, approvals, billing, system updates, and reporting.
• Independently organize, prioritize, and track multiple assignments to meet established deadlines while maintaining accuracy and attention to detail.
• Research and resolve complex issues while providing professional customer service and coordinating with Area Offices, Program Managers, Fiscal staff, lessees, and the public.
• Interpret and apply program policies and procedures, provide guidance and training to staff, and facilitate improvements to administrative processes.

Minimum Qualifications

Experience:

• Monitoring record systems to identify and correct errors
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
• Analyzing information and researching a variety of sources to identify and resolve problems or issues
• Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations
• Entering and retrieving data using a computerized record system
• Composing and proofreading business correspondence

MQ Specialties

Some positions may require:

• Database and Records Management: Maintaining, reconciling, and verifying information across electronic record systems.
• Microsoft Office Applications: Using Excel, Word, and Outlook to organize information, track assignments, and prepare documents and reports.
• Transaction Processing: Processing administrative or financial transactions, including billing, fees, and recordkeeping.
• Contract or Lease Administration: Preparing, reviewing, or maintaining contracts, leases, permits, or similar instruments.
• Technical Communication and Training: Explaining complex procedures, providing customer service, and developing or delivering process guidance.

Distinguishing Characteristics

This is the second of three levels in the Technical Records Series. This class is distinguished from the Technical Records Specialist 1 by the requirement for the use of judgment, discretion, and interpretation of a variety of complex guideline policies and procedures for different programs within a related field. The incumbent is responsible for the final work and any consequence of error. The work requires extensive knowledge of department programs and objectives. The program knowledge is of such a complex nature that it typically takes new incumbents a substantial amount of time to learn. Incumbents function with considerable independence and exercise discretion in applying policies and procedures.

Incumbents perform complex and difficult program support functions for multiple or highly specialized programs. Incumbents have the authority, knowledge, and judgment to devise solutions that fall outside existing policies and procedures. The work requires problem solving and negotiation skills with authority to act on decisions made. Incumbents serve as an expert in program processes and data management; and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers. Due to the nature of the work, incumbents have frequent contact with internal and external customers, which requires good public relation skills. Incumbents function with considerable independence and exercise discretion in applying policies and procedures. The work requires extensive knowledge of department programs and objectives. Incumbents may supervise support staff or perform leadwork duties.

Nature and Scope

Incumbents perform complex and difficult program support functions for multiple or highly specialized programs. Incumbents have the authority, knowledge, and judgment to devise solutions that fall outside existing policies and procedures. The work requires problem solving and negotiation skills with authority to act on decisions made. Incumbents serve as an expert in program processes and data management; and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers. Due to the nature of the work, incumbents have frequent contact with internal and external customers, which requires good public relation skills. Incumbents function with considerable independence and exercise discretion in applying policies and procedures. The work requires extensive knowledge of department programs and objectives. Incumbents may supervise support staff or perform leadwork duties.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

About the Idaho Department of Lands:

Become part of an organization where you will work with dedicated people who are committed and skilled in managing and protecting Idaho's natural resources.

The Idaho Department of Lands (IDL) believes in its employees and values stewardship, service, accountability and cohesiveness. Our goals emphasize our people and processes, financial stewardship, and customer focus. We strive for a culture in which leadership equips, entrusts and expects employees to make decisions in fulfillment of our mission. View our Strategic Plan here.

Under the direction of the Idaho State Board of Land Commissioners, IDL manages more than 2.5 million acres of state endowment trust land under a constitutional mandate to produce maximum long-term financial returns for public schools and several other State of Idaho institutions. Leases and other contracts are used to authorize revenue generating activities such as timber harvest, grazing, farming, mining, commercial use, residential use, and conservation in a prudent and sustainable manner.

Managing endowment trust lands is only part of our story. We also protect public resources such as water quality, fish, wildlife habitat, and recreation on navigable waterways, and ensure the protection of water quality and other resources by overseeing forestry and mining practices across all ownerships in the state. We also work to reclaim abandoned mines in Idaho. One of our most important resource protection responsibilities is fire prevention and suppression. We also aid landowners in managing their forest lands, work with communities to plant trees in urban settings, help keep working forests working through the Forest Legacy Program, and work with many partners to promote healthy forests on a landscape level. IDL also is the administrative arm of the Idaho Oil and Gas Conservation Commission.

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