About US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary:
Tryfacta is seeking a
Technical Records Specialist 2 for our client in
Boise, ID 83702. This is a
temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Job Diva ID: 26-05936
Position Title: Technical Records Specialist 2
Location: Boise, ID 83702
Duration: 7 months
Work Schedule: Morning Shift 35 hr/week
Responsibilities for this position include, but are not limited to:- Provides technical support by conveying information, determining compliance, and resolving controversial situations.
- Maintain specialized software used for program data collection, evaluation, and reporting
- Provide customer service and technical assistance to external customers
- Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action
- Extract data for analysis, data visualization, or reports
- Conduct data quality and improvement assessments and implement changes
- Troubleshoot software or process problems and develop solutions
- Assists with other tasks, projects, and priorities as assigned.
To be considered for this position, you should have: This position requires:- Requires excellent communication and customer services skills and experience.
- Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
- Requires strong attention to detail and accuracy.
- Experience entering and retrieving data using a computerized record system.
- Experience composing and proofreading business correspondence.
- Experience using Microsoft Excel, Word, Teams, and Outlook.
- Monitoring record systems to identify and correct errors
- Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
- Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations
- Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.
Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.