Technical Project Manager

Job Title: Technical Project Manager
Location: North Reading, MA
Duration: 12 Months Contract (Contract to Permanent)
Pay range: $40.00 to $63.00 per hour on W2

Job Description:
The Technical Project Manager plays a critical role within the IST organization by coordinating product upgrade activities and leading product safety response initiatives. This position works cross-functionally with Engineering, Product Support Engineering, Documentation, Manufacturing, and Field Service teams to ensure successful execution of system upgrades and product safety programs throughout the product lifecycle.

Responsibilities:

• Lead the planning and execution of product upgrade programs across the IST division.
• Collaborate with Engineering teams to identify required BOMs, components, and materials needed to support product upgrades.
• Coordinate the procurement and ordering of parts to ensure upgrade readiness and execution schedules are maintained.
• Partner with Global Field Service teams to schedule system downtime and upgrade deployment activities.
• Coordinate worldwide shipment of upgrade components and materials to customer locations.
• Work closely with Documentation teams to create and maintain upgrade procedures and work instructions.
• Partner with Product Support Engineering to validate upgrade processes and ensure deployment readiness.
• Lead the Product Safety Response (PSR) process for IST, coordinating cross-functional activities related to product safety investigations, communications, corrective actions, and follow-up activities.
• Sustain and ensure accurate tracking, reporting, and completion of product upgrade and product safety initiatives.
• Collaborate with stakeholders across the organization to drive continuous improvement of upgrade and safety response processes.

• Bachelor's degree in Engineering, Operations, Supply Chain, Business, or equivalent experience.
• 5+ years of project management experience
• Experience coordinating complex cross-functional projects and programs.
• Experience working with engineering documentation, BOMs, and product lifecycle processes.
• Strong project coordination and organizational skills.
• Experience managing procurement, logistics, or materials planning activities.
• Strong communication and stakeholder management skills.
• Ability to collaborate effectively across Engineering, Product Support, Documentation, Manufacturing, and Field Service organizations.
• Experience supporting product upgrade, service, or product support programs preferred.
• Knowledge of product safety, quality, compliance, or corrective action processes preferred.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to execution excellence.