Technical Program Product Manager III

Technical Infrastructure Program Manager III (TIPM III)

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Job Description:

The Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) owns the end-to-end lifecycle of complex, cross-functional infrastructure programs across Client Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically — driving day-to-day program execution while defining program mission, multi-year roadmaps, and the business and technology selections that shape DCIE's infrastructure direction within a VP organization.

The TIPM III leads collaboration across engineering, operations, vendors, finance, field IT, and security teams to deliver scalable, reliable, and cost-effective infrastructure. This includes owning program health metrics and executive reporting (CARs, MBRs, QBRs, OP1/OP2 narratives) that give stakeholders visibility into program impact, risk, and investment justification.

This role requires the ability to enter undefined spaces where deployment strategy does not yet exist, build structure and consensus from scratch, negotiate resources and priorities across teams that do not report to it, and drive decisions to a date — all while mentoring peers and improving how the team runs its programs.

Must-Haves:

• Managed complex, multi-million-dollar infrastructure or technology programs in an operations environment.
• Demonstrated ability to write clearly for executives (narratives, not slides).
• Comfortable with ambiguity — can define scope, build consensus, and drive decisions where no playbook exists.
• Cross-functional influence without authority — proven work across engineering, operations, vendors, and finance.

Nice-to-Haves:

• Experience owning multi-year strategic roadmaps, not just execution of defined scope.
• Power/electrical and cooling infrastructure knowledge (UPS, PDU, ATS, HVAC).
• Data center, fulfillment center, or logistics infrastructure experience.
• Experience with 3P vendor/contractor program management and field deployment models.
• Familiarity with Client culture, pace, and tooling ecosystem.
• Mentoring or developing other program managers.

Years of Experience:

• 3+ years of technical infrastructure management experience

Degree/ Certification Requirements: Bachelor's degree or equivalent practical experience Preferred:

• PMP Certification
• Agile or Lean Sigma certifications
• Experience in infrastructure deployment programs
• Track record of successful project delivery in technical environments

V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.