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Technical Program Manager, Datacenter Operations

TPI Global Solutions

  • Bluffdale, UT
  • 7 days ago

    Highlights

    You will work alongside our existing TPM to coordinate concurrent physical infrastructure projects — hardware refreshes, capacity expansions, migrations, decommissions, and the repair-and-return pipeline that puts recovered assets back into the production fleet. Enough working knowledge of servers, storage, and networking to follow technical discussions, read a rack elevation, and scope work accurately.

    Numbers & Facts

    LocationBluffdale, UT
    IndustryComputer/IT Services
    Company Size1 to 9 employees
    Year Founded2016
    Websitehttps://www.shglobalsolutions.com

    Description

      Technical Program Manager, Datacenter Operations
      Location: Bluffdale, Utah
      Work Arrangement: 100% Onsite – Monday through Friday
      Employment Type: 06 month  Contract, with potential for Contract-to-Hire
       
      Position Overview
      Technical Program Manager to support datacenter operations in Bluffdale, UT. You will work alongside our existing TPM to coordinate concurrent physical infrastructure projects — hardware refreshes, capacity expansions, migrations, decommissions, and the repair-and-return pipeline that puts recovered assets back into the production fleet.
       
       
      Key Responsibilities
      Maintain project schedules, track dependencies, and keep milestones visible to the teams that depend on them. Track action items and open issues out of standups and change reviews, and drive them to closure. Coordinate physical work with the datacenter operations team and vendors: rack-and-stack scheduling, RMA and repair flows, and asset tracking. Run the status cadence — standups, written updates, and the risk and issue log. Keep Jira and Confluence current, and maintain runbooks and infrastructure diagrams.  
      Required Qualifications:
      Datacenter environment experience. 2–3+ years working in or directly alongside a production datacenter. Familiar with racks and elevations, cabling, change windows, and physical access procedures. Technical fluency. Enough working knowledge of servers, storage, and networking to follow technical discussions, read a rack elevation, and scope work accurately. Comfort with general systems administration concepts. Project coordination. Experience running technical project schedules and managing a high-volume ticket queue, ideally in Jira. Organization and follow-through. A reliable system for tracking commitments across many parallel threads, and the persistence to close them out.
      • Communication and interpersonal skills. Writes clear, specific status updates and works easily with hardware technicians, remote engineering teams, and vendors.
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        Education:

      • Bachelor's or Master's degree in Engineering, Management, Data Science, a related field, or equivalent practical experience.
      • Minimum 2-3 years of experience in program management at data centers or similar operations.
      • Experience supporting teams to deliver projects in a constantly evolving environment.
      • Experience with process documentation, process mapping, and workflow improvements.
      • Excellent problem-solving and advanced data analytics skills.
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      About Company

      SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:

      ● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems

      ● Professional program and project management services for large and complex projects

      ● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)

      Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies.  Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.

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