Duties:
Everpure's Infrastructure and Shared Services team is adding a contract Technical Program Manager to support datacenter operations in Bluffdale, UT. You will work alongside our existing TPM to coordinate concurrent physical infrastructure projects - hardware refreshes, capacity expansions, migrations, decommissions, and the repair-and-return pipeline that puts recovered assets back into the production fleet.
This is a coordination role, not an engineering one. You do not need to build the infrastructure, but you do need to understand it well enough to hold a schedule together and ask the right questions. It is onsite and highly interactive - you will be in the building, in change windows, and on the floor.
Responsibilities
- Maintain project schedules, track dependencies, and keep milestones visible to the teams that depend on them.
- Track action items and open issues out of standups and change reviews, and drive them to closure.
- Coordinate physical work with the datacenter operations team and vendors: rack-and-stack scheduling, RMA and repair flows, and asset tracking.
- Run the status cadence - standups, written updates, and the risk and issue log.
- Keep Jira and Confluence current, and maintain runbooks and infrastructure diagrams.
Skills:
Required qualifications
- Datacenter environment experience. 2-3+ years working in or directly alongside a production datacenter. Familiar with racks and elevations, cabling, change windows, and physical access procedures.
- Technical fluency. Enough working knowledge of servers, storage, and networking to follow technical discussions, read a rack elevation, and scope work accurately. Comfort with general systems administration concepts.
- Project coordination. Experience running technical project schedules and managing a high-volume ticket queue, ideally in Jira.
- Organization and follow-through. A reliable system for tracking commitments across many parallel threads, and the persistence to close them out.
- Communication and interpersonal skills. Writes clear, specific status updates and works easily with hardware technicians, remote engineering teams, and vendors.
Nice to have
- Prior time on a datacenter DevOps, infrastructure, or systems administration team.
- Familiarity with enterprise storage systems and storage networking
- Familiarity with fleet validation and return-to-production workflows.
Education
- Bachelor's or Master's degree in Engineering, Management, Data Science, a related field, or equivalent practical experience.
- Minimum 2-3 years of experience in program management at data centers or similar operations.
- Experience supporting teams to deliver projects in a constantly evolving environment.
- Experience with process documentation, process mapping, and workflow improvements.
- Excellent problem-solving and advanced data analytics skills.