Technical Program Manager

Introduction: 

10Beauty is seeking a Program Manager to own the technically integrated schedule of the product that delivers a fully autonomous manicure experience and makes our deployment scalable. You'll work across engineering, product, ops, marketing, and software teams to keep projects on track, align priorities, and ensure successful delivery of company goals. This is an ideal opportunity for someone who thrives in a small, fast-moving company, enjoys wearing multiple hats, and can balance program management structure with operational execution.

What you'll do

Schedule & program ownership 

• Own, maintain, and drive the team to execute the schedule in Smartsheet: dependencies, critical path, baselines, and a weekly schedule health review, as the single source of truth
• When milestones slip, step in immediately, diagnose the cause, and bring options (expedite, parallel path, split build, descope) and a recovery plan to leadership
• Map hardware build milestones to software releases, ops procurement windows, and marketing launch timelines so the whole business is working off the same picture 

Cross-functional coordination

• Run the cross-functional meetings that keep teams aligned. You're driving the agenda and following up on commitments, not just taking notes
• Work with Marketing ahead of product and location launches so go-to-market timelines are built into the program plan from the start
• Shepherd consumables development, validation, and execution with the product, marketing, engineering, and supply chain teams, keeping inventory and timelines aligned with project schedules
• Track software release cycles across the booking app, website, and iOS, and surface dependencies on hardware builds. On the software side, you'll also support agile practices: helping maintain the backlog, keeping scrum ceremonies on track, and ensuring releases are planned and sequenced against the broader program schedule

• Stay close to SQA and consumer testing, pull out the insights that should be shaping product strategy, and make sure they get to the right people

Reporting

• Give leadership and ICs clear, regular updates on program status
• Work with technical leads to define gate exit criteria and acceptance tests for autonomous operation. Define readiness criteria for launches so teams know what "ready" actually means before go-live

What you have

• Bachelor's degree in Engineering or a relevant technical discipline
• 5-8 years of program management experience, with a track record managing complex hardware programs through EVT/DVT/PVT 
• Comfortable spanning both hardware and software; you understand build cycles and have enough familiarity with software releases, agile and scrum, to manage dependencies across both 
• Advanced Smartsheet or MS Project skills, with a proven ability to manage complex schedules with multiple interdependencies
• Experience recovering slipping schedules, and working knowledge of tooling and supplier lead times
• Familiarity with change management as we pivot internally and externally from launching an MVP product to scaling for production volumes i.e. NPD into NPI 
• Excellent communication and facilitation skills, with the ability to align stakeholders and influence others without authority
• Comfort working in a fast-moving environment and willingness to occasionally roll up your sleeves on operational tasks, while launch execution is owned by our Launch Operations team

We cannot consider remote applications for this particular role