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Technical Program Manager, APO Partner Tech AI Acceleration

Amazon.com Inc

  • Seattle, WA
  • 3 days ago

    Highlights

    As a TPM on the team, you will drive programs across two high-impact pillars: Partner AI Acceleration by coordinating co-build engagements where PSAs work shoulder-to-shoulder with strategic AWS partners (GSIs, ISVs, MSPs) to launch AI workloads. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    AI acceleration Partner Solution Architect team is building the future of AI-powered partner delivery at AWS and we need a Technical Program Manager to orchestrate it. Join a team of 20+ hands-on AI builders shipping agentic AI workloads.

    As a TPM on the team, you will drive programs across two high-impact pillars:

    • Partner AI Acceleration by coordinating co-build engagements where PSAs work shoulder-to-shoulder with strategic AWS partners (GSIs, ISVs, MSPs) to launch AI workloads
    • AI Agent/Workflow Automation by driving delivery of AI agents that automate AWS partner program workflows at scale

    You will own the end-to-end program lifecycle - from intake and partner qualification through delivery, launch, and impact measurement. You"ll work across PSA builders, APO Engineering, GEO field teams, and partner executives across NAMER, APJ, and EMEA. This role sits at the intersection of agentic AI delivery, partner AI engagement, and cross-organizational program management.

    Key job responsibilities

    • Coordinate PSA Pod delivery (1 lead PSA + 1-2 supporting PSAs) across Strategic AI Partnerships
    • Manage intake pipeline operations. working with GEO partner teams, COEs, and program leads to source and qualify partner candidates meeting team"s engagement bar
    • Track revenue signal alignment and performance for all active partner engagements and surface risks to leadership
    • Manage team portfolio of AI agent products from development through production launch
    • Define program milestones, coordinate dependencies with stakeholder teams, AppSec, and ORR governance teams to ensure agents meet production readiness standards
    • Monitor agent performance metrics (auto-approval rates, decision accuracy, processing volume) and drive continuous improvement through data-informed prioritization
    • Collaborate across builders, APO Engineering, field teams to remove blockers and reduce execution risks
    • Influence roadmap priorities and resource allocation decisions by synthesizing signals from partner engagements, agent metrics, and field feedback
    • Write effective narratives (6-pagers, WBRs, status updates) and present to Directors and VPs, driving crisp decisions on program trade-offs and investment priorities
    • Establish and maintain program mechanisms including sprint cadences, intake reviews, stakeholder syncs, and delivery retrospectives that keep the portfolio on track

    About the team

    We are a builder-first culture. The team builds and externalizes AI agents that make partners more capable and partner programs more efficient.

    We operate as small, empowered PSA Pods that own delivery end-to-end. We don"t wait for perfect requirements. We build, ship, measure, iterate. Our builders work across NAMER, APJ, and EMEA, are skilled in the latest agentic AI frameworks, and hold themselves to a high bar on everything they deliver.

    If you thrive in fast-moving environments where you can see your work go live with real partners and impact , this is the team for you.

    This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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