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Technical Infrastructure Program Manager, Global Connectivity Infrastructure Development - Fiber Deployment

Amazon.com Inc

  • Seattle, WA
  • 1 day ago

    Highlights

    You will work alongside construction vendors, engineers, and the internal customers who depend on that capacity, building large-scale fiber networks on time and to a high quality bar. Run quality control across the build: inspect conduit and vault installation, validate designs in the field, and review splice and fiber acceptance test results and as-built accuracy before handoff to internal customers.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Application deadline: Sep 19, 2026

    Bringing a new AWS data center online starts with fiber in the ground. In this role you own that work across high-volume US metro markets, taking a metro fiber route from approved plan to live capacity and managing the construction vendors who build it.

    You will run several builds at once, hold vendors to schedule and quality, inspect sites to confirm the work was done right, and keep a wide group of stakeholders current on where each project stands. If you have built fiber before, you will move fast here. If you have run complex physical infrastructure or construction programs in another field, you can succeed here too: the hard part of this job is owning an ambiguous program end to end and driving it to delivery, and we will teach you the fiber.

    Key job responsibilities

    • Own end-to-end delivery of metro fiber construction projects, from approved plan through in-service handover
    • Manage construction vendors to schedule and quality: track milestones, measure performance, and drive corrective action when standards are not met
    • Run quality control across the build: inspect conduit and vault installation, validate designs in the field, and review splice and fiber acceptance test results and as-built accuracy before handoff to internal customers
    • Deliver weekly status reporting to leadership and internal customers, and manage risk, escalations, and competing priorities across multiple concurrent builds
    • Coordinate site access and approvals in security-regulated environments, and travel to field sites up to 50% of the time

    A day in the life

    Most days your focus is knowing the true status of every build you own and moving each one forward. You will scan vendor progress and open risks, make the calls that unblock a permit or a crew, and update the trackers your stakeholders rely on. You work day to day with construction vendors and general contractors, fiber engineers, data center and networking teams, and permitting authorities. Some weeks you will be on a site confirming the build matches the design and the test results hold up. Beyond the steady work of delivery, you will also help improve the standards and processes the team runs on. This is a field-facing role rather than a remote one, and you will spend real time on site.

    About the team

    Global Connectivity Infrastructure Development - Fiber Deployment plans, manages, and delivers the physical fiber network that connects AWS data centers. The high-volume metro team delivers the fiber that brings new AWS capacity online across our busiest metro markets. You will work alongside construction vendors, engineers, and the internal customers who depend on that capacity, building large-scale fiber networks on time and to a high quality bar. Our focus for the coming years is scaling delivery without losing that quality, and this role is central to it. New teammates reach independent project ownership quickly, supported by runbooks and mentorship.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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