Technical Implementation Specialist

QUALIFICATIONS Required:

• Minimum 5 years of experience with Microsoft Intune and Endpoint Management.
• Experience implementing Mobile Device Management solutions in enterprise environments.
• Experience with Microsoft Entra ID (Azure Active Directory).
• Experience with Apple Business Manager, Apple DEP/ADE. Experience configuring Conditional Access, compliance policies, and device security policies.
• Knowledge of M365 administration and endpoint security best practices.
• Experience with device enrollment, application deployment, and policy management. Ability to troubleshoot enrollment, synchronization, and device compliance issues.
• Strong written and verbal communication skills.
• Experience documenting technical processes and providing knowledge transfer to agency staff.

Preferred:

• Experience working within state government or public sector environments.
• Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
• Experience with Windows Autopilot and endpoint provisioning.
• Familiarity with STIG, CIS, or other security compliance standards.
• Microsoft certifications related to Intune, Azure or Endpoint Management.
• Experience integrating mobile device management with ticketing or asset management systems.
• Experience with PowerShell scripting and automation. PRE-EMPLOYEMENT & CLIENT SUBMISSION REQUIREMENTS Employment and/or client submission is contingent upon successful completion of required pre-employment screening and verification processes. These requirements include: Background check: Candidates must successfully complete the required background screening in accordance with company policy and applicable law. Drug screening: Candidates must successfully complete the required drug screening in accordance with company policy, applicable client requirements, and applicable law. Identity and location verification: Candidates may be required to complete identity and/or location verification using a secure verification tool prior to client submission. Employment eligibility: Candidates must provide appropriate documentation to verify employment eligibility as required by law. Qualification verification: Information provided during the application and recruiting process, including employment history, education, certifications, licenses, and professional references, may be verified as applicable. Additional client requirements: Additional screening, documentation, or verification may be required based on the client, position, work location, or applicable requirements. All screening and verification activities will be conducted in accordance with applicable company policies, client requirements, and federal, state, and local laws.