Technical Implementation Manager

Our flagship properties include Physician s Weekly, the largest point-of-care (POC) network, and Figure1, the leading app for healthcare professional (HCP) learning and collaboration. Works cross-functionally with Account Management team to monitor and ensure timely, accurate delivery of technical client deliverables, and maintaining high client satisfaction.

Technical Implementation Manager

Remote

At Formedics, we re revolutionizing healthcare communication through cutting-edge technology and dynamic platforms. Our flagship properties include Physician s Weekly, the largest point-of-care (POC) network, and Figure1, the leading app for healthcare professional (HCP) learning and collaboration. With our recent acquisition of AMC Media Group, we now manage a diverse portfolio of 25 digital properties alongside 12 prominent medical society partnerships. Our AI/ML technology enables unrivaled targeting and impact for pharmaceutical and life science brands, shaping the future of healthcare engagement.

Job

Coordinates and implements the technical execution of high-profile digital projects, including Next Best Engagement campaigns. Oversee all aspects of back-office implementation including campaign set up in Google Ad Manager and other proprietary tools. Will be expected to work cross-functionally to ensure that technical implementation is standardized, supporting the goals of our clients.

General Accountabilities

• Build & implementation of custom and MLR approved content and campaigns.

• Build & implementation of Next Best Engagement (NBE) Campaigns.

• Interpreting client Business Requirement Documents, building customer journeys & creating QA plans to derisk errors at launch.

• Works cross-functionally with Account Management team to monitor and ensure timely, accurate delivery of technical client deliverables, and maintaining high client satisfaction.

• Works cross-functionally to implement solutions for more efficient execution approaches.

• Provides operational guidance to internal stakeholders as a Google Ad Manager and bespoke implementation tools subject matter expert.

• Identify new product operational process gaps to formalize strategy and lead internal teams to create solutions for standardization.

• Follow product specification and SOP documentation for the custom and MLR approved product suite.
  

Job Qualifications

• Education: Bachelor s degree

• Experience: 3-5 years of technical or back-office support for digital advertising campaigns
  

Skills

• HTML and CSS knowledge, with the ability to create and/or modify custom creatives within Ad tools

• Proficient across Microsoft Office Suite Products and Google Ad Manager

• Experience with Iterable or a similar marketing automation/customer engagement platform is a plus

• Experience building customer journeys, including audience segmentation, triggers, decision logic, and multi-channel orchestration

• Ability to translate business requirements into technical campaign and journey configurations

• Strong campaign QA skills, including audience eligibility, personalization, and end-to-end testing

• Industry experience working with organizations in the Publishing, Media, Health Care or Pharmaceutical areas is a plus

• Excellent time management skills

• Detail oriented and highly organized multitasker

• Industry experience working with organizations in the Publishing, Media, Health Care or Pharmaceutical areas is a plus

• Strong communication skills and ability to clearly communicate project needs to internal teams

• Solution driven and proactive in problem solving