Technical Functional Business Systems Analyst

Key Requirements

• 15+ years of Technical Functional Analyst or Business Systems Analyst experience.

• Mandatory Healthcare OR Eligiblity & Enrollment domain expertise , including:

• Eligibility Determination

• Enrollment Lifecycle Management

• Renewals and Redeterminations

• Case Management

• Notices and Correspondence

• Stacking and Benefit Determination

• Mandatory Pega expertise , including:

• Pega Case Management

• Workflows and Business Processes

• Decision Rules

• Routing and Assignments

• Integrations and Interfaces

• Production Support and Troubleshooting

• Experience supporting large-scale systems.

• Strong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders.

• Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.

• Strong SQL and Power BI skills preferred.

• Pega certifications (PBA/CSA) are highly preferred.