Audiovisual, Broadcasting, Budgeting, Course Coordination, Customer Experience, Customer Training, Ecosystems, Editing, Leadership, Metrics, Online Courses, Organizational Skills, Pre-Sales, Presentation/Verbal Skills, Product Demonstration, Project/Program Management, Regional Sales, Sales, Sales Management, Sales Support, Sales Training, Schedule Development, Signal Processing, Technical Sales, Technical Training, Technical/Engineering Design, Trade Shows, Training/Teaching, Training/Teaching Materials, Video Processing, Video Production, Webinar, Willing to Travel, eLearning
Analog Ways North America & Latin America NALA branch is headquartered in Buford Georgia. This position serves as the sole dedicated training resource for the entire NALA region operating as a one-person department responsible for the full scope of Analog Ways educational presence from in-person certification programs and trade show appearances to eLearning content and on-site customer training. The role reports directly to the Director of Sales - Americas and plays a central part in both customer success and the pre-sale process.For the right candidate this is a rare opportunity to own an entire function shape how customers experience and learn Analog Ways products and have a direct visible impact on the business. As our new Technical Education Manager youll own and lead all NALA training efforts and become the effective face of Analog Way for many of our customers and end-users. Youll inherit a highly regarded program and continue growing it.
The role will include the following responsibilities
Schedule plan and deliver monthly weeklong product certification classes.
Schedule develop and deliver on-site custom product training for key accounts.
Schedule develop and deliver educational sessions at road shows and trade shows e.g. InfoComm.
Schedule develop and deliver on-demand virtual product training to customers.
Organize and deliver general education and product training webinars.
Maintain online courses and eLearning material.
Record edit and generally produce short video tutorials.
Assist Regional Sales Managers with product demos and pre-sale discussions.
Maintain and strive to improve the Academy classroom labs and overall physical space.
Coordinate long-term NALA Academy initiatives with EMEA and APAC training managers to align with global training strategies.
Track and report Academy metrics to NALA and global leadership.
Create and defend the annual Academy budget.
Requirements
- Schedule plan and deliver monthly weeklong product certification classes.
- Schedule develop and deliver on-site custom product training for key accounts.
- Schedule develop and deliver educational sessions at road shows and trade shows e.g. InfoComm.
- Schedule develop and deliver on-demand virtual product training to customers.
- Organize and deliver general education and product training webinars.
- Maintain online courses and eLearning material.
- Record edit and generally produce short video tutorials.
- Assist Regional Sales Managers with product demos and pre-sale discussions.
- Maintain and strive to improve the Academy classroom labs and overall physical space.
- Coordinate long-term NALA Academy initiatives with EMEA and APAC training managers to align with global training strategies.
- Track and report Academy metrics to NALA and global leadership.
- Create and defend the annual Academy budget.
- Minimum 5 years of experience working in pro AV or a related technical field.
- Strong understanding of video signals bandwidth and video signal processing.
- Experience designing and delivering technical training or certification programs.
- Demonstrated ability to translate complex technical concepts into clear accessible instruction for varied audiences.
- Strong public speaking and presentation skills with comfort in both classroom and trade show settings.
- Experience supporting sales teams through product demonstrations or pre-sale technical discussions.
- Video production experience recording editing and producing tutorial or training content.
- Proficiency with eLearning authoring or course management tools.
- Strong organizational and project management skills.
- Ability to work independently and self-direct.
- Hands-on experience with Analog Way products particularly the Aquilon platform.
- Familiarity with AVIXA standards and the broader pro AV ecosystem.
- Experience presenting or exhibiting at industry trade shows InfoComm NAB ISE etc..
- Background in live events broadcast or corporate AV production.
- Associate Degree required relevant industry experience will be considered in lieu of a degree.
- AVIXA CTS certification preferred or willingness to obtain within the first year of employment.
- Must be able to obtain Analog Way Aquilon operator certification training provided.
- Analog Ways office and the Analog Way Academy are in Buford GA.
- Must be in or willing to relocate to Metro Atlanta.
- 20-30 travel is expected. Overnight travel is likely weekend travel is infrequent but occasionally possible.
- Analog Way offers highly competitive compensation packages based on experience.
- Benefits include health insurance contribution 401k with employer contribution generous paid time off and other benefits.