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Technical Delivery Manager, Digital Commerce
Location: 5501 Headquarters Dr, Plano, Texas, 75024, United States of America
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JOB DUTIES:
- Manage the delivery of new features and enhancements on Upbounds e-commerce platform.
- Lead initiatives focused on seamless shopping experience for customers.
- Identify opportunities, solve problems, and develop new propositions that drive value for customers.
- Lead the technology development and maintenance of the e-commerce platform, including website development, user experience, security, and site maintenance.
- Analyze market trends and technologies to stay ahead of the technology curve.
- Set and deliver goals for technological growth and innovation.
- Develop comprehensive project plans that outline the scope, objectives, and deliverables of an e-commerce initiative.
- Establish timelines and milestones, and track the projects progress against the plan.
- Implement Agile and Scrum methodology.
- Manage the development and testing teams.
- Facilitate communication and ensure that everyone is working towards the same objectives.
- Lead and nurture a team of professionals, fostering a culture of continuous learning and improvement.
- Act as a bridge between the engineering, product, UX, marketing, and Digital Experience teams.
- Ensure clear communication and alignment of objectives.
- Provide status updates on e-commerce initiatives to stakeholders.
- Improve the quality of engineering delivery to ensure the end product meets stakeholders expectations.
- Manage projects within the budget and resources of engineering delivery.
- Allocate tasks to team leaders and provide period status updates on budget tracking.
JOB REQUIREMENTS:
- Bachelors degree or foreign equivalent in Computer Science, Electronic Engineering, Information Technology, Technology Management, or a related field and 5 years of experience in Software Engineering.
- OR Masters degree or foreign equivalent in Computer Science, Information Technology, Technology Management or a related field and 2 years of experience in Software Engineering.
Experience to include the following (5 years with Bachelors or 2 years with Masters):
- Working in the retail domain, specifically in Ecommerce Workflow.
- Using at least one of the following commercial ecommerce platforms: SAP B2C Commerce Cloud, Salesforce B2C Commerce Cloud, Oracle Commerce Cloud, Magento (Adobe Commerce), or BigCommerce.
- Managing end-to-end integration with third-party services/applications.
- Utilizing at least one of the following relational database management systems: PostgreSQL, MySQL, SQL Server, or Oracle.
- Agile and Scrum methodologies and understanding of JIRA dashboards, filters, and custom queries (JQL).
- Managing teams, mentoring engineers, and aligning technical goals with business objectives.
- Optimizing performance including security and user experience.
- Supporting business scalability.
- Handling real-time operational challenges.
- Applying Ecommerce fundamentals including product catalog, search and discover, cart, checkout, funnel management, improving conversion strategies and commerce analytics.
OTHER:
- Worksite: 5501 Headquarters Dr., Plano, TX, 75024
- 40 hours/week
- Apply Now