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Technical Customer Success Manager - US West

Asimily, Inc.

CA

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JOB DETAILS
SKILLS
Computer Security, Customer Training, Forecasting, Internet Security, Internet of Things, Market Share, Operations Management, Product Engineering, Product Strategy, Risk, Risk Management, Root Cause Analysis, Technical Consulting, Technical Leadership, Technical Strategy, Thought Leadership
LOCATION
CA
POSTED
30+ days ago
  • Technical Advisory & Strategy: Act as the primary technical consultant for your customers, guiding them from kickoff through the full lifecycle. You will move beyond feature training to help customers operationalize Vulnerability Management and Risk Mitigation.
  • Value Realization: Drive business outcomes by translating technical platform data into actionable risk-reduction strategies for primary users and executives.
  • Technical Root-Cause Analysis: Serve as the technical lead for your accounts, performing initial diagnosis on data ingestion issues, sensor health, and integration blockers before collaborating with Product and Engineering.
  • Executive Engagement: Facilitate value assessment workshops and product strategy sessions, establishing yourself as a trusted advisor who understands the nuances of IoT/OT Risk Management.
  • Portfolio Health: Responsible for risk forecasting and the technical health of your customers, ensuring they are hitting maturity milestones and realizing the full potential of the Asimily Platform.
  • Market Leadership: Maintain a deep understanding of the competitive landscape and cybersecurity trends. Demonstrate thought leadership during industry engagements and customer advisory workshops.

About the Company

A

Asimily, Inc.