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Technical Communications and Creative Specialist
- Location: 750 N. State St., Jackson,, Mississippi 39202
- Work model: On-site
- Posted 4 days ago
- Job ID: JPC - 211385
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Job Description
Technical Communications & Creative Specialist
Location: 750 N. State St., Jackson, MS 39202
Working Model: 100% Onsite
Job Type: Contract
About the Role
Join a dynamic agency at the forefront of child welfare technology as a Technical Communications and Creative Services Specialist. In this cross-functional position, you will drive impactful communications across print and digital platforms while supporting mission-critical technology initiatives. You'll collaborate with technical, creative, and project management teams to deliver clear, compelling content and streamlined documentation for the state's Child Welfare Information System (CCWIS). This is a unique opportunity to build your career in a purpose-driven, creative, and highly collaborative environment.
Responsibilities
- Develop, edit, and deliver engaging content for publications, presentations, digital campaigns, and internal/external communications
- Produce high-quality visual materials including infographics, reports, and website assets aligned with brand guidelines
- Coordinate project documentation and communications, supporting technology implementation and federal compliance
- Translate complex technical processes into accessible documentation, user guides, and training materials
- Implement and maintain documentation governance, version control, and digital asset repositories (e.g., SharePoint, Smartsheet)
- Lead and facilitate cross-functional meetings to align project deliverables and ensure timely completion
- Manage digital content and track campaign performance, ensuring accessibility and inclusivity standards are met (WCAG)
- Collaborate with developers and designers to enhance application UX/UI and user experience
- Support statewide document digitization and compliance with federal and agency requirements
Required Skills and Experience
- Bachelor's degree or higher in a related field (Information Services, English, Communications, etc.)
- 7+ years' experience in communications, technical writing, and documentation management
- 7+ years' expertise in writing, editing, and visual communication across multiple platforms
- 7 years' proficiency in process optimization and organizational documentation
- 5-7 years' professional background in graphic design, digital media, or communications
- Advanced skills using Microsoft Office Suite, Adobe Creative Cloud, SharePoint, Teams, Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network
- Effective communication, organizational, and time management abilities
- Strong independent work ethic and collaborative team skills
Preferred Skills
- Experience in information systems, cloud technologies, data analysis, or technology implementation projects
- Proficiency in UX design and user-centric content creation
- Working knowledge of accessibility standards (WCAG)
- Background in child welfare communications
Benefits
- Work onsite in a collaborative, mission-driven environment
- Expand your expertise across communications, UX/UI, and federal compliance
- Engage in high-impact projects supporting children's services statewide
- Build relationships with diverse technical and creative professionals
How to Apply
Ready to make a difference through creative communications and innovative technology? Submit your resume highlighting your relevant experience and portfolio samples of writing and design work.
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Interested in this role?
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Job details
Job ID JPC - 211385
Location 750 N. State St., Jackson,, Mississippi, United States
Work Model On-site
Job Type Contract
Experience 7-10 years
Posted October 15, 2026
Skills Effective communication organizational and time management skills
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