Technical Change & Release Manager

Request ID: 107598-1
Title: Technical Change & Release Manager
Locations: Charlotte, NC
Duration: 6 Months
Pay Range: $44 - $48/Hour on W2/C2C (All inclusive)

Introduction

We are seeking a highly skilled Technical Change & Release Manager to join our team for a 6-month contract. The successful candidate will be responsible for overseeing the release governance, change readiness, and execution of technical deployments across our enterprise systems. This role requires a strong understanding of change management, release processes, and AI-driven automation.

Required Skills & Qualifications

• 7 years of experience in Change Management, Release Management, Production Governance, DevOps Operations, Site Reliability Engineering, or IT Service Management.
• Strong working knowledge of ServiceNow Change Management, including Change Records, CTASKs, approvals, configuration items, implementation workflows, and reporting.
• Experience managing enterprise release calendars, change governance processes, CAB reviews, deployment readiness, and production implementation activities.
• Experience using AI copilots, generative AI platforms, or machine learning tools to improve operational processes.
• Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience in banking, payments, financial services, or other highly regulated environments.
• Experience supporting payment platforms such as RTP, ACH, Wires, FedNow, Zelle, Internal Transfers, Bill Pay, or Card Processing.
• Experience with ServiceNow, Jira, GitLab, Jenkins, SHIELD, Rancher/Kubernetes, Datadog, Splunk, Kibana, Azure, Power BI, and Confluence.

Day-to-Day Responsibilities

• Own the integrated release calendar across production releases, hotfixes, emergency changes, and enterprise release windows.
• Ensure production changes are submitted, reviewed, and approved within required timelines.
• Lead release readiness reviews and Go/No-Go decision processes.
• Coordinate release execution activities, deployment sequencing, communications, validation checkpoints, and escalation procedures.
• Develop dashboards and executive reporting for release health, change compliance, release risk, implementation success rates, emergency changes, and closure discipline.

Company Benefits & Culture

• Opportunity to work in a dynamic and innovative environment.
• Collaborative team culture with a focus on continuous improvement.
• Access to cutting-edge technologies and AI-driven tools.

For immediate consideration please click APPLY to begin the screening process with Alex.