Technical Business Analyst

An established sports retail and e-commerce company is hiring a Technical Business Analyst to sit between the Product Owner, business stakeholders, and the dev team. This is a support role, not a Product Owner seat, the goal is to remove ambiguity so developers spend their time building instead of chasing down what a ticket actually means.

What you'll do

• Run workshops and stakeholder interviews to turn high-level requests into clear, actionable requirements
• Write user stories and acceptance criteria in testable formats (Given/When/Then)
• Break large features into developer-ready tasks and support backlog grooming
• Serve as the first point of clarification for developers instead of routing every question back to the business
• Work with QA to make sure test cases actually match the acceptance criteria
• Flag edge cases, dependencies, and integration risks before they hit development
• Maintain documentation, workflows, and user flows so the team isn't relying on tribal knowledge

What you need

• Experience as a Business Analyst or Technical Analyst on software development projects
• Strong grasp of Agile (Scrum, Kanban)
• Comfortable writing user stories and testable acceptance criteria
• Hands-on with Jira, Azure DevOps, or similar backlog tools
• Can build user flows or process diagrams in Figma, Lucidchart, or Miro
• Working knowledge of web application architecture, LAMP stack familiarity is a plus
• Sharp attention to detail, good at catching gaps before they become dev problems

Nice to have

• Experience working with QA on test plans or UAT
• Familiarity with UML or BPMN diagrams
• Exposure to API-driven systems or e-commerce platforms
• Experience working across multiple stakeholders on complex integrations