Technical Business Analyst / Product Owner GRC Platforms

This role supports and shapes the Makoto (SAI360) GRC platform, a strategic enterprise system used across Compliance, Operational Risk, Information Security, Finance Controls, and Enterprise Risk Management. This role owns business priorities, scope decisions, and acceptance, while also producing hands on requirements, functional designs, and technical analysis to ensure high quality delivery.

Job Description:
Job Title: Technical Business Analyst / Product Owner – GRC Platforms
Job Type: Contract
Duration: 6 Months
Location: Jersey City, NJ 07311

Company Overview:
We are in the modernization of its Governance, Risk, and Compliance (GRC) technology ecosystem to strengthen regulatory compliance, risk management, and operational resilience.
This role supports and shapes the Makoto (SAI360) GRC platform, a strategic enterprise system used across Compliance, Operational Risk, Information Security, Finance Controls, and Enterprise Risk Management.
 
Role Summary:
The Technical Business Analyst / Product Owner is a hybrid role accountable for both product direction and detailed functional execution for the Makoto (SAI360) platform.
This role owns business priorities, scope decisions, and acceptance, while also producing hands on requirements, functional designs, and technical analysis to ensure high quality delivery. It is ideal for a senior, detail oriented professional who can operate as the accountable owner between business stakeholders, technology teams, and the SAI360 vendor.
 
Key Responsibilities:
Product Ownership & Decision Authority:
Coordinate with stakeholders on the product vision, priorities, and roadmap for assigned Makoto modules
Coordinate and drive scope, sequencing, and trade off decisions across regulatory, business, and technical demands
Coordinate and drive Makoto product backlog grooming and prioritize:

• Regulatory and audit driven work
• Enhancements and fast followers
• Defects and technical improvements
• Define success metrics and ensure delivered functionality meets business outcomes

 
Technical Business Analysis (Primary Execution Focus):
Lead requirements elicitation with business, risk, compliance, and InfoSec stakeholders
Develop and maintain FRDs, and functional specifications, including:

• End to end workflows
• Data models and attributes
• Role based permissions and behaviors
• Integration touchpoints (e.g., Archer, Databricks, reporting feeds)
• Edge cases and exception handling
• Translate regulatory and policy requirements into build ready, testable requirements
• Create and manage JIRA stories with clear acceptance criteria
• Decompose complex GRC processes into executable functional scenarios

 
Technical & Platform Collaboration:
Partner closely with Tech Leads to:

• Evaluate configuration vs customization options
• Assess technical feasibility and platform constraints
• Align functional intent with technical design
• Support integration analysis and data flow design
• Triage issues to distinguish between:
• Functional defects
• Product limitations
• Enhancement requests

 
Sprint, UAT & Release Accountability:

• Participate actively in sprint planning and reviews
• Provide real time functional decisions during sprint execution
• Coordinate business acceptance criteria and validate delivered work
• Coordinate with business to define UAT scenarios and support execution
• Coordinate with business UAT sign off and business readiness decisions

 
Stakeholder & Vendor Engagement:

• Act as the primary functional and product contact for the Makoto platform
• Engage with senior stakeholders across Compliance, Risk, InfoSec, Finance, and Operations
• Provide structured, actionable feedback to the SAI360 vendor
• Represent our priorities in design, delivery, and roadmap discussions

 
Continuous Improvement & Adoption:

• Identify opportunities to improve usability, workflows, and reporting
• Drive standardization and best practices across Makoto modules
• Support training, communications, and change impact assessments
• Continuously refine requirement and delivery standards to reduce rework

 
Required Qualifications:

• 8+ years of experience as a Senior Business Analyst, Product Owner, or hybrid BA/PO
• Strong experience owning enterprise platforms in regulated environments
• Proven ability to write high quality  FRDs, and functional specifications
• Hands on experience with JIRA and Agile delivery
• Strong understanding of system integrations, data flows, and platform configuration
• Demonstrated ability to make decisions under ambiguity and competing priorities
• Excellent stakeholder communication and facilitation skills

 
Preferred Qualifications:
Experience with GRC platforms (SAI360, Archer, ServiceNow GRC, OneTrust, or similar)
Domain knowledge in:

• Risk & control frameworks
• Regulatory assessments and obligations
• Audit, issue management, and remediation workflows
• Certified Product Owner (CSPO, SAFe POPM) or equivalent
• Experience working directly with third party vendors
• Exposure to reporting and analytics (Power BI, data extracts, dashboards)

 
Key Skills & Competencies

• Product ownership and prioritization
• Technical and functional requirements analysis
• Agile delivery and backlog management
• Systems thinking and integration awareness
• Strong written documentation skills
• Decisive, outcome focused leadership

 
What Success Looks Like in This Role:

• Clear priorities that reduce delivery churn
• High quality requirements that minimize UAT rework
• Predictable releases aligned to regulatory commitments
• Strong alignment between business intent and technical delivery
• Increased confidence and adoption of the Makoto platform