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Technical Business Analyst -– NY ( Hybrid 3 days onsite)

Georgia Tek Systems

NJ, NJ

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JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Behavior Driven Development (BDD), Bridge Building, Business Analysis, Communication Skills, Cross-Functional, Data Analysis, Documentation, Establish Priorities, Feasibility Analysis, Financial Services, Java, Machine Learning, Maintain Compliance, Natural Language Processing (NLP), Presentation/Verbal Skills, Problem Solving Skills, Product Support, Product Testing, Programming Languages, Python Programming/Scripting Language, Quality Assurance, Quality Assurance Methodology, Requirements Management, SQL (Structured Query Language), Scala Programming Language, Scrum Project Management and Software Development, Software Development, Software Development Lifecycle (SDLC), Surveillance, Team Player, Technical Delivery, Test Case, Use Cases, Writing Skills
LOCATION
NJ, NJ
POSTED
30+ days ago
Job Title: Technical Business Analyst – Employee Communications Surveillance (ECOMMS)
Location: New York, NY (Hybrid – 3 days onsite)


Role Overview
We are seeking a Technical Business Analyst (TBA) / SME with strong experience in Employee Communications Surveillance (ECOMMS) platforms such as Smarsh Enterprise Conduct or similar surveillance tools. The ideal candidate will act as a bridge between business stakeholders and engineering teams, translating business requirements into detailed technical specifications while also contributing as a subject matter expert in communication surveillance systems.
This role requires a blend of business analysis expertise, technical knowledge, and domain understanding of compliance surveillance systems.

key Responsibilities
  • Act as a Business Analyst and SME for Employee Communications Surveillance (ECOMMS) systems.
  • Gather, analyze, and document high-level business requirements and translate them into detailed functional and testable specifications.
  • Collaborate with stakeholders to define surveillance controls, compliance rules, and monitoring requirements.
  • Work closely with development teams in an Agile environment to support design, development, and delivery of surveillance solutions.
  • Serve as a liaison between business units, compliance teams, and IT delivery teams across all phases of the SDLC.
  • Perform feasibility analysis, define project scope, prioritize deliverables, and recommend alternative solutions where necessary.
  • Support product definition, testing, deployment, and post-production validation.
  • Act as an SME for system behavior, data interpretation, and surveillance workflows.
  • Write Behavior-Driven Development (BDD) test cases to support QA and UAT processes.
  • Support tuning and validation of surveillance rules and NLP-based monitoring models used in ECOMMS platforms.
Required Skills & Qualifications
  • 3–5+ years of experience in Business Analysis within software development projects.
  • Strong experience with Employee Communications Surveillance (ECOMMS) tools such as Smarsh Enterprise Conduct or similar platforms.
  • Strong SQL and data analysis skills.
  • Working knowledge of programming languages such as Python, Java, or Scala (preferred).
  • Experience in requirements gathering, process design, and use case documentation.
  • Exposure to testing or tuning Natural Language Processing (NLP) models in compliance/surveillance environments.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work effectively with cross-functional teams including Business, Compliance, QA, and Engineering.
  • Experience working in an Agile/Scrum environment.
Preferred Skills
  • Experience in financial services or regulated industry surveillance systems.
  • Familiarity with compliance monitoring, eDiscovery, or communication surveillance workflows.
  • Knowledge of machine learning/NLP concepts used in compliance monitoring systems.

About the Company

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Georgia Tek Systems