| Location | Franklin, WI |
| Industry | Financial Services |
| Salary | $89,440–$134,160 Per Year |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1857 |
| Website | https://www.northwesternmutual.com/ |
About the Role
At Northwestern Mutual, we're reimagining how post-approval and policy servicing capabilities support the future of the Risk Product and Service experience. As we continue to modernize our technology ecosystem, the Post Approval domain plays a critical role in supporting the application, underwriting and issue value chain through a portfolio of foundational business capabilities and legacy components. As a Technical Business Analyst III supporting the Post Approval domain, you will help drive the discovery, planning, and delivery of initiatives that advance NM's modernization strategy while ensuring the stability, compliance and effectiveness of critical business operations. In this role, you will partner closely with product managers, engineers and subject matter experts to analyze complex business processes, define requirements, improve delivery readiness, and support strategic roadmap execution. You will contribute to transformational efforts while also helping the team respond effectively to operational needs and ongoing delivery commitments. Success in this role requires a blend of business and technical acumen, strong analytical and problem-solving capabilities, and the ability to build trusted relationships that create alignment, drive clarity, and deliver meaningful outcomes across the enterprise.
What You'll Do
Business Expertise: Use knowledge and experience to provide some expertise in at least one business area or domain while working to gain a broader understanding of business and domains surrounding the main focus. Articulate recommendations based on analytics and collaborate with Product Manager.
Current State, Future State and Gap Analysis: Begin to assess, exercise judgement, and document current state across moderately complex processes and business areas and domains while partnering with Product Manager and peers. Use analytics and experience to resolve issues and to provide solutions.
Gather Requirements: Responsible for fact-based requirement gathering and be able to analyze across business domains.
Author User Stories and/or Features: Author user stories and/or features independently with medium complexity while participating and collaborating in some higher complexity situations. Support and provide thoughts and ideas throughout the development process as needs arise.
Test Plan/Results Review: Coordinate and review test plans and scenarios for medium-complexity efforts, validate testing coverage and results against business requirements, and provide sign-off on testing outcomes for medium and large efforts.
Project Management: Use project management skills to successfully complete and advance work.
What You'll bring to the Role
Bachelor's degree.
2-4 Years Prior Experience with at least 2 working in a Business Analyst level role.
Ability to leverage strong communication skills and relationships to influence outcomes while navigating conflict and decision making.
Deep familiarity of agile & scrum development environments.
Solves moderately complex problems; analyzes and recommends possible solutions using experience, evaluation, judgment and precedents.
Skills You'll Have
Adaptive Communication - Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical stakeholders.
Analytical Thinking- Organizes and compares various aspects of a situation to identify key issues through quantitative analysis, business acumen, and critical thinking.
Professional Curiosity- Demonstrates a desire to learn, investigate, ask questions, and gain deeper understanding of business processes, products, and technology solutions.
Agile Results Delivery- Applies Agile methodologies and practices to effectively deliver business and technology solutions through iterative planning and execution.
Business Acumen- Applies knowledge of business operations, organizational objectives, and industry context to problem solving and solution development.
Customer Analysis- Analyzes customer needs, behaviors, and feedback to identify opportunities and improve products, services, and processes.
Business Application- Utilizes both business acumen and technology expertise to translate business requirements and capabilities into technical solutions aligned with organizational objectives.
Compensation Range:
Pay Range - Start:
$81,280.00Pay Range - End:
$121,920.00Geographic Specific Pay Structure:
Structure 110:
$89,440.00 USD - $134,160.00 USDStructure 115:
$93,440.00 USD - $140,160.00 USDWe believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Competitive Benchmarking (NM), Business Acumen (NM), Technical & Digital Acumen (NM) - Intermediate, Process Mindset (NM) - Intermediate, Cross Functional Partnering & Planning (NM), User Story (NM) - Intermediate, Customer Centricity (NM), Strategic Thinking (NM) - Intermediate, Escalation Tracking (NM), Learning Agility & Critical Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Solution Design Oriented Thinking (NM) - Intermediate, Continuous Improvement (NM), Analytical Thinking (NM), Client Advocacy (NM), Agile Results Delivery (NM), Attention to Detail (NM), Adaptive Communication (NM), Customer Analysis (NM), Product Lifecycle (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.
We care.We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.
In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
We invest in our people.We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
Be part of building our future.We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.
Enjoy Milwaukee.Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.
At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
We do what’s right.Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.
We recognize and develop possibilities in our people.Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.
Diversity makes us better.We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.