Business Analyst
location: Dearborn, MI
This candidate will be responsible for solving dealer inventory issues and driving technical direction of the new inventory features. The candidate must communicate and work well in a team atmosphere to deliver quality solutions to complex business needs. The candidate needs to be able to support all aspects of the project lifecycle, including Behavior Driven Design and post-production support.
Essential Job Functions
+ Ability to self-manage and prioritize work schedule per business needs
+ Strong communication, facilitation and vendor management skills to interact with technical and non-technical stakeholders
+ Understanding of software development lifecycle (SDLC) and methodologies like Agile or Scrum
+ Understanding/experience with Dealer Inventory Systems
+ Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.
+ Ability to prioritize issues with business effectively
+ Ability to work flexible hours to support application launch and production outages if necessary
+ Experience with gathering business requirements and generating creative IT solutions
+ Excellent written and verbal communication skills
+ Experience in automotive related work or industry, particularly dealer facing is a plus
+ Three years' experience in writing SQL Queries
+ Experience with cloud data platforms such as Azure
+ Strong ability to analyze complex datasets and derive actionable insights
+ Ability to create detailed technical documentation and reports
+ Experienced in using project management skills such as Jira
Minimum Qualifications and Job Requirement:
+ Must have bachelor's degree, preferably in a technology or business related area BA/BS
+ 3-5 Years in related position/field
+ 3+ years' experience with SQL database queries
+ Automotive acumen
Other Responsibilities:
+ Manage small feature requests within an Agile solution delivery process
+ Author, maintain and manage technical product requirements
+ Document discovery of necessary efforts, identify and monitor project risks
+ Provide user level technical support of implemented products
+ Manage scope change, feature requests and project related defect tickets
+ Consult with business team to gather business needs and objectives
+ Special ad-hoc requests for client's technology team
+ Troubleshoot and own project issues from start to completion
+ Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds
+ Create, modify and update training materials