Technical Assistant

University of Utah

Salt Lake City, UT

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Audiovisual, Canvas, Communication Skills, Customer Support/Service, Disability Accommodations, Equipment Rentals, Fishing, Identify Issues, Information Technology & Information Systems, Media Production, Organizational Skills, Software Licenses, Sports, Streaming Technology, Technical Support, Video Streaming, Videoconferencing, Wireless Communications
LOCATION
Salt Lake City, UT
POSTED
30+ days ago

Announcement

Details

Open Date 04/24/2026 Requisition Number PRN16979N Job Title Technical Assistant Working Title AV Technical Support Staff Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Variable Work Schedule Summary

Open from 7:30AM - 7:00PM Monday to Thursday and from 7:30AM - 5:00PM on Fridays. Some filming and events can be outside of these hours, and occasionally on the weekend.

Is this a work study job? No VP Area President Department 00333 - UIT Digital Learning Tech Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $15.00/hour Close Date 07/24/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

Are you interested in gaining professional experience with video, audio and/or educational

technologies like Canvas and Zoom? This position provides learning on the job and a flexible schedule while working with, and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees.

Under general supervision, provides support for Digital Learning Technologies (DLT) classroom and events video/av services, Operates cameras and videoconferencing systems, customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities

  • Provides customer service and technical support to clients in person and on the phone
  • Records and monitors video from one or multiple cameras
  • Operates video conferencing over interactive video conferencing (IVC) systems
  • Delivers audiovisual equipment to University campus classrooms and departments
  • Maintains, cleans, organizes equipment and may perform minor repairs
  • Troubleshoots video and audio recording devices
  • Communicates effectively with faculty, staff, and others involved in facilitating video projects
  • Organizes and maintains videos in a computer database
  • Schedules equipment rental for campus classes and events
  • Administrative duties as needed

Minimum Qualifications Preferences

  • Audio-visual technical aptitude
  • Knowledge of media-production

Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • Are you a current University of Utah student?
  • Yes
  • No

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter
  • Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only
  • Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/