Technical Assistant Occupational Programs

Technical Assistant Occupational Programs

Salary

$43,260.00 - $51,960.00 Annually

Location

Northern Wake Campus

Job Type

Full-time, Annual

Job Number

07357

• DIVISION*

Community & Career Education

• DEPARTMENT*

Community & Career Education - General

Opening Date

09/03/2026

Closing Date

9/13/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

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Position Description

Pay Grade: Assistant 6

This position provides technical and administrative support to the Operations and Program Supervisors, Directors, Senior Director, and Instructors within Community and Career Education.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Prepares instructor contracts, contract changes, and monthly payroll for the department
• Prepares class packets and processes class files, student data, and paperwork, including withdraws, transfer, drops and refunds, consistent with the requirement of Workforce Development open enrollment programs and auditing guidelines
• Verifies all class paperwork, such as registration forms, enrollment reports, memos, and instructors contracts, is complete for each section
• Builds course sections in the college's student information system for Occupational Programs

Creates and maintains department filing system for all class records

Responds promptly to all inquiries from prospective students, providing general information, and making internal referrals as appropriate

Notifies and communicates with registered students about class information and records, refunds, and general inquiries

Collaborates with other Technical Assistants within Workforce Development to ensure documentation consistency and communication within the division

Compiles information and creates reports for departmental class statistics

Provides training on administrative processes for staff members as needed

Assists with scheduling meetings, training, and workshops

Qualifications

Knowledge, Skills, and Abilities

Must be familiar with Microsoft Office products

Ability to lift, pull, push, and carry to 40 pounds

Must work harmoniously with staff, faculty, and the general public

Strong organizational skills

Excellent oral and written communication skills

Exceptional customer relations skills

Minimum Requirements

High School diploma or equivalent and two years of clerical work experience.

Valid Drivers license and approval required by the College's liability insurance carrier

Preferences

Four years of clerical work experience

Community College clerical experience

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.

Benefits at a Glance

Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

01

Please describe your related work experience.

02

What is your skill level with Excel?

• Beginner
• Intermediate
• Advanced

03

Please describe your experience verifying enrollment reports, creating course sections, and managing student records.

04

Describe how you handle competing priorities while completing your daily job duties.

05

Describe your have experience providing training on administrative processes?

Required Question

Employer Wake Technical Community College

Address 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603

Phone 9198665934

Website https://www.waketech.edu/