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Technical Assistant

Sunrise Systems Inc

Los Angeles, CA

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JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Best Practices, Bill Of Process (BOP), Claims Processing, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Documentation, Electronic Data Interchange (EDI), Establish Priorities, File Maintenance, High School Diploma, Interpersonal Skills, Inventory Management, Legal, Maintain Compliance, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Nursing, Office Suites, Presentation/Verbal Skills, Problem Solving Skills, State Laws and Regulations, Technical Research, Time Management, Worker's Compensation, Writing Skills
LOCATION
Los Angeles, CA
POSTED
2 days ago
Job Title: Technical Assistant
Location: Los Angeles, CA 90071
Duration: 6 Months
 
Job Schedule-M-F in office, 5 days/week
Job Hours-Office hours 7:30am to 4:30pm. 
 
Summary:
  • This worker will be assisting Lost Time Examiners with benefit notices, settlement documents, requesting records, and indemnity payments.
 
Job Description:
  • When necessary, help the examiner make appropriate compensability decisions by assisting with contacts.
  • Ensure the completion of delegated tasks by maintaining active file diaries.
  • Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes.
  • Accurate documentation of claim activity is within the file notes.
  • Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests, and settlement documents.
  • Respond timely and appropriately to internal and external customers on claim-related issues.
  • Adhere to state regulations for AZ, CA, CO, and UT.
  • Manage an inventory of direct-handle pension and/or lifetime medical files.
  • Collaborate with peers in the Region to ensure adequate coverage during vacations or absences.
  • Adhere to Best Practice guidelines.
  • Collaborate with appropriate resources to timely resolve issues.
 
Technical Skills
  • 3+ years of customer service showcasing verbal, written, and interpersonal skills.
  • In sending state notices there must be an aptitude for evaluating, analyzing, and interpreting information.
  • Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer’s expectation.
  • Ability to work independently and efficiently while performing defined functions with minimal errors.
  • 1+ years’ experience with basic understanding of the Workers’ Compensation and claim handling processes.
  • Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook (use templates that are provided), Word (utilizing templates), Excel (data entry), and PowerPoint (basic creation of slide deck); knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus.
  • Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments.
 
Education/Experience:
  • Minimum high school degree, associate degree preferred
  • Prior clerical and technical experience in researching and indexing data is preferred but not required.
  • Proficiency in using Microsoft Office Products
  • 3+ years of customer service showcasing verbal, written, and interpersonal skills.
  • 1+ years’ experience with basic understanding of the Workers’ Compensation and claim handling processes.
 
Experience in a fast-paced, fluid environment
  • Strong communication and telephonic skills
  • Knowledge of medical terminology is a plus but not required.
  • Knowledge of bill processing is a plus but not required.
  • Knowledge of claim handling is a plus but not required.
  • If you do not already have one, you will be required to obtain an applicable residen
 
Compensation:
The hourly rate for this position is between $20.00-$22.00 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
 
Ghouse: Ghouse.M@sunrisesys.com | (732) 395-4372 | URL: www.sunrisesys.com
 

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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