Technical Architect II, Amazon Leo LX

The Technical Architect on the Leo LX (Learning Experience) team within Leo ProdOps is responsible for designing, developing, and delivering technical training programs that support warehouse operations, leadership development, and continuous improvement initiatives. This role partners cross-functionally with site leadership, content architects, and operational stakeholders to create scalable, learner-centered training experiences. The ideal candidate combines strong facilitation skills with instructional design expertise to drive measurable learning outcomes across the Leo ProdOps network.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

Training Design & Development: Design, build, and maintain instructor-led trainings (ILTs) and blended learning curricula aligned to Leo LX standards and operational needs.

Facilitation & Delivery: Deliver engaging training sessions to technicians, supervisors, and leaders across multiple sites

Content Collaboration: Partner with the Content Creation Team and cross-functional stakeholders to develop and iterate on training materials, job aids, and learning resources.

Program Scaling: Support the rollout and scaling of training programs across the Leo ProdOps network, ensuring consistency and quality of delivery at each site.

Continuous Improvement: Leverage Lean and Six Sigma methodologies to identify opportunities for improving training effectiveness, learner engagement, and operational performance.

Stakeholder Engagement: Coordinate with site leadership and operational teams on scheduling, shift coverage, and training logistics to maximize participation and minimize disruption.

Metrics & Reporting: Track training completion, learner feedback, and program KPIs to measure impact and inform data-driven improvements to the learning experience.

Compliance & Standards: Ensure all training content meets organizational compliance requirements and aligns with Leo LX branding and quality standards.