Job Title: Depot Repair Technician
Reports To: Depot Repair Manager, Crystal Hodges
Group/Division: MCS/FSI /CAD
Career Band: Temporary-Contingent Employee
Job Track: Associate
Position Location: West Columbia, SC
Day/Shift (if applicable): Day Shift
FLSA Status (Exempt/Non-Exempt): Non-Exempt
Position Summary:
Thermo Fisher Scientific, FSI Depot Service Facility located in West Columbia, South Carolina is seeking an experienced Depot Repair Technician that possesses strong technical skills, problem solving and troubleshooting skills, as well as strong computer and communication skills.
Depot Repair Technicians troubleshoot, test, and repair radiation measurement and protection instruments on a board and detector level for repairs with occasional component level repair. Duties also include performing instrument calibrations as well as providing technical support via the phone to customers.
Primary Responsibilities:
"Responsible for testing and troubleshooting portable instruments and sub-assemblies.
"Perform instrument calibrations and repairs.
"Collect and report on failures and enter such data on repair worksheets and into the service data collection computer system.
"Communicate with customers on the details of instrument failures and the repairs needed to return the instrumentation to manufacturer specifications for operation.
"Obtain customer approval of work performed upon completion
"Complete and maintain accurate and traceable service records to include documentation of inventory used
"Identify opportunities for process improvements and suggest changes to make processes and/or procedure more efficient.
"Provide internal and external customers with technical support via the phone.
"Report results of any non-conformance issues to the site Quality Technician and/or Site Management for escalation
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.