Technical Analyst - POS Systems

Stand8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Stand8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more.

Stand8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

Stand8 is seeking a Technical Analyst - POS Systems to support the implementation, administration, testing, and ongoing support of point-of-sale systems across 175 stores and more than 1,500 users. This role combines business analysis, POS troubleshooting, database administration, integrations, hardware and software support, compliance, and technology project coordination. The position is onsite in Commerce, CA; the associate must live within 15 minutes of the office and be available within a 5:00 AM-6:00 PM work window. The role includes approximately 15-20% travel throughout Southern California, occasional evening work, and an expected 10-15% overtime annually in this non-exempt position.

Location & Work Type

Location: Commerce, CA
Work Type: Onsite

Key Responsibilities

• Lead implementation, administration, testing, and support for POS systems across 175 stores and 1,500+ users.
• Analyze business requirements and deliver solutions that improve system performance and operations.
• Manage technology projects, including budgets, timelines, vendors, rollouts, and stakeholder communications.
• Lead POS software/hardware upgrades, releases, PCI compliance, and store deployments.
• Administer Microsoft SQL Server, Firebird, and Derby databases.
• Manage integrations between SAP ERP, GK Retail POS, store servers, and corporate systems.
• Coordinate testing, UAT, documentation, and post-implementation support.
• Collaborate with GK Retail, Wells Fargo, VeriFone, and Toshiba.
• Prepare biannual POS access reports for audit and compliance.
• Work with the Help Desk to troubleshoot register issues, support stores by phone, and rebuild registers when necessary.
• Travel approximately 15-20% throughout Southern California.
• Participate in occasional evening work; schedules may be adjusted to maintain a 40-hour workweek, or overtime may be available.

Qualifications

Required:

• 3+ years working on POS Systems
• 2+ years as an IT Specialist
• Experience troubleshooting POS, SAP, hardware, software, telecommunications, networks, and printers.
• Proficiency managing user accounts and creating SAP R/3 accounts and transfers.
• Experience deploying, configuring, repairing, and maintaining IT equipment.
• Knowledge of hardware inventory, shipping, and receiving processes.
• Experience completing month-end charge-out and equipment reconciliation activities
• Must live within 15 minutes of the Commerce, CA office.
• Availability to work within a 5:00 AM-6:00 PM work window.

Preferred (Optional):

• Experience supporting technology across multiple retail locations.
• Familiarity with retail POS hardware and software deployments.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Paid-time-off options
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

Additional Details

The base range for this salary position is $70,000 - $80,000 / per year, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us

Stand8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. Stand8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!

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