Technical Advisor

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices - oh, and everyone's really nice. That's what people say about SailPoint. We're known as the company where everyone wants to work, and we have the awards to prove it. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

Job Description

As a Technical Advisor, you will serve as SailPoint's principal-level identity security strategist for the enterprise. Your mission is to own the multi-year platform adoption roadmap, architecting unified governance across human, machine, and AI agent identities. You will ensure that every deployment of SailPoint's Identity Security Cloud, Agentic Fabric, and adjacent capabilities translates into measurable business value-quantified as breach risk reduction, compliance efficiency, and operational cost avoidance.

Who You Are

You are a trusted technical strategist and a peer to customer CISOs, CIOs, and VP-level engineering leaders. You possess an innate ability to translate complex technical realities into strategic business risk language that drives executive decision-making. As a thought leader in the identity security space, you are driven by professional growth and learning agility. You demonstrate a continuous commitment to expanding your domain mastery, exploring emerging technologies, and engaging with industry developments across identity governance, AI agent security, and enterprise architecture. You are an authoritative voice whose insights shape customer decisions, product strategies, and industry standards.

What You Will Do

In this principal-level role, you will bridge the gap between technical architecture and business value. You will guide strategic enterprise accounts through complex identity governance transformations, addressing modern challenges that span human identities, machine identities, and emerging AI agents. You will partner closely with Customer Success Managers to align technical strategies with commercial outcomes, providing the architectural evidence and value quantification necessary to support renewals and expansions. Furthermore, you will identify cross-account patterns and synthesize these into actionable frameworks that influence SailPoint's product roadmap and engineering efforts.

Responsibilities

• Platform Adoption Roadmap Ownership: Design and maintain multi-year platform adoption roadmaps for strategic accounts, sequencing deployments across Identity Security Cloud, Agentic Fabric, Machine Identity Security, Data Access Security, and Harbor Pilot based on customer maturity and business priorities.
• Unified Identity Governance Architecture: Architect comprehensive identity governance models spanning human, machine, and AI agent identities, ensuring cohesive policy frameworks, consistent lifecycle management, and integrated access controls.
• Executive Technical Advisory: Act as the trusted technical advisor for C-suite and VP-level engineering leaders, engaging on identity security strategy, regulatory architecture, and technology investment prioritization.
• Value Realization Quantification: Define, implement, and maintain value measurement frameworks. Quantify identity security outcomes (breach risk reduction, compliance gains, cost avoidance) and present these in quarterly executive reviews.
• Agentic Identity Governance Advisory: Guide customers through the design and deployment of AI agent identity governance using SailPoint Agentic Fabric, including agent discovery, risk-tier classification, and least-privilege enforcement.
• Regulatory Compliance Translation: Translate regulatory requirements (DORA, NIS2, SEC cyber disclosure, SOX, HIPAA) into actionable identity governance architectures, ensuring compliance through platform capabilities.
• Cross-Account Pattern Synthesis: Identify recurring governance challenges and architectural anti-patterns across enterprise customers, distilling them into reusable frameworks and strategic intelligence for Product Management and Engineering.
• CSM Strategic Partnership: Partner with Customer Value Partners to align technical strategy with commercial outcomes, providing data that supports renewal justification and expansion business cases.
• Thought Leadership & Knowledge Contribution: Author technical strategy content, present at customer advisory boards, contribute to SailPoint's body of knowledge, and mentor less senior advisors.

Qualifications

• Bachelor's or Master's degree in Computer Science, Cybersecurity, Information Technology, Business Administration, or a related field.
• US Citizen required for FedRAMP initiatives.
• Extensive experience in identity and access management (IAM), identity governance and administration (IGA), and enterprise security architecture.
• Industry-recognized cybersecurity and architecture certifications (e.g., CISSP, CISM, TOGAF, CISA) are highly preferred.
• Relevant SailPoint platform certifications are strongly desired.

The Path to Success (Milestones)

1-Month Milestones

• Gain a deep understanding of SailPoint's Identity Security Cloud, Agentic Fabric and adjacent capabilities through product training and internal documentation. This includes familiarizing oneself with the sequencing of deployments across these platforms.
• Connect with key internal stakeholders, including Customer Success Managers and begin to understand their strategic accounts and existing platform adoption roadmaps.
• Familiarize yourself with the specific needs and regulatory environments of government customers that this role supports, such as those related to Fed, SLED and GSA.

2-Month Milestones

• Solidify strategic partnerships with assigned Customer Success Managers and establish initial rapport with key customer contacts, particularly C-suite and VP-level engineering leaders.
• Actively participate in executive technical advisory engagements, observing and contributing to strategic discussions on identity security, regulatory architecture and technology investment prioritization.
• Begin to identify recurring governance challenges and architectural anti-patterns across enterprise customers, and draft initial observations for internal synthesis.

3-Month Milestones

• Present initial strategic plans for multi-year platform adoption roadmaps to management, demonstrating an understanding of sequencing deployments based on customer maturity and business priorities.
• Demonstrate full ramp-up on core SailPoint tools and processes, applying expertise in architecting comprehensive identity governance models spanning human, machine, and AI agent identities, ensuring cohesive policy frameworks and integrated access controls.
• Actively guide customers through the design and deployment of AI agent identity governance using SailPoint Agentic Fabric, including agent discovery, risk-tier classification, and least-privilege enforcement

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-max, USD):

$147,600 - $248,862.00

Base salaries for employees based in other locations are competitive for the employee's home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.