| Location | NULL, MO |
About the Role
We are seeking an experienced Lead Technical Program Manager (TPM) to drive the successful execution of strategic technology initiatives for Mastercard. This role requires a strong blend of program leadership, agile delivery, stakeholder management, and technical expertise. The successful candidate will partner with business stakeholders, product owners, engineering teams, architects, and operations teams to deliver business outcomes across one or more agile squads.
The ideal candidate has a proven track record of leading large scale technology programmes, driving agile execution, managing dependencies across multiple teams, and effectively communicating with both technical and executive stakeholders.
Key Responsibilities
Program & Delivery Leadership
Lead end to end delivery of complex technology programmes and initiatives.
Drive planning, execution, tracking, risk management, and delivery governance across multiple workstreams.
Manage one or more agile squads to ensure timely and high quality delivery of business objectives.
Establish programme roadmaps, milestones, dependencies, and release plans.
Track programme health through metrics, KPIs, and executive reporting.
Agile Leadership
Facilitate Agile ceremonies including:
Sprint Planning
Backlog Grooming / Refinement
Daily Stand ups
Sprint Reviews
Retrospectives
PI Planning and Release Planning
Partner closely with Product Owners to ensure backlog readiness and prioritisation.
Drive continuous improvement and agile maturity across teams.
Remove delivery impediments and proactively manage execution risks.
Stakeholder & Collaboration Management
Act as the primary liaison between business stakeholders and engineering teams.
Foster collaboration across Product, Engineering, Security, Operations, Architecture, and Vendor teams.
Communicate programme status, risks, dependencies, and key decisions to leadership.
Influence decision making through data driven insights and technical understanding.
Technical Leadership
Work closely with engineering teams to understand solution architecture and technical dependencies.
Participate in technical discussions and design reviews.
Evaluate delivery risks arising from architecture, integrations, security, performance, and infrastructure considerations.
Guide engineering teams in breaking down large initiatives into executable deliverables.
Required Experience
Must Have
12 15 years of overall IT experience.
5+ years of Technical Program Management or Delivery Leadership experience.
Proven experience managing multiple agile teams and complex cross functional programmes.
Strong stakeholder management and executive communication skills.
Experience driving large scale enterprise technology initiatives from inception to production.
Experience managing programme risks, dependencies, budgets, and schedules.
Excellent decision making and conflict resolution skills.
Good to Have
Experience in Payments, Banking, Financial Services, or FinTech domains.
Exposure to Mastercard, Visa, card payments, digital payments, or transaction processing platforms.
Experience with cloud platforms such as AWS, Azure, or GCP.
Certifications such as:
SAFe Agilist
Certified Scrum Master (CSM)
PMP
PMI ACP
Scrum@Scale
Key Competencies
Exceptional communication and presentation skills.
Strong leadership and influencing abilities.
Strategic thinking with execution focus.
Problem solving and risk management mindset.
Ability to navigate ambiguity and drive alignment.
Strong collaboration and relationship building capabilities.
Customer first and outcome driven attitude