Required Qualifications
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10+ years of Salesforce experience leading enterprise scale implementations and delivery teams.
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Deep expertise in Salesforce Health Cloud; Data Cloud experience strongly preferred.
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Salesforce Platform Developer I certification required; additional Salesforce certifications preferred (PD II, Architect, Agentforce Specialist).
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Strong hands on expertise with:
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Apex, SOQL/SOSL
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Lightning Web Components (LWC)
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Salesforce Flow and Platform Automation
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Service Cloud and Health Cloud
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REST APIs and Salesforce integrations
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FHIR/HL7 integrations,
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event driven architecture (Kafka)
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Data Cloud experience preferred
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Experience building Agentforce solutions and AI powered agents.
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Experience with Salesforce DevOps and CI/CD tools (Git, AutoRABIT/Copado, Salesforce CLI).
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Strong healthcare payer/provider domain knowledge, including claims, case management, or workflow automation.
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Experience leading Agile/SAFe teams across onshore and offshore delivery models.
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Excellent communication, stakeholder management, and leadership skills.
Key Responsibilities
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Lead the design, development, and delivery of Health Cloud and Service Cloud solutions supporting claims workflow and operational transformation.
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Architect scalable integrations using REST APIs, FHIR, Kafka, MQ, and enterprise event driven patterns.
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Own end to end technical delivery, including solution design, estimation, code reviews, performance optimization, release management, and CI/CD.
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Lead and mentor global development teams, establishing Salesforce best practices, design standards, and governance.
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Ensure compliance with HIPAA, PHI, security, audit, and access control requirements.
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Partner with Product, Architecture, Security, and Data teams to drive innovative, scalable Salesforce and AI enabled solutions.
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Champion adoption of modern Salesforce capabilities, including Agentforce, Data Cloud, automation, and AI.
What Makes This Role Successful
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Combines deep Salesforce technical expertise with strong delivery leadership.
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Drives modernization through Health Cloud, Data Cloud, and AI enabled capabilities.
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Balances hands on architecture with team leadership and business partnership.
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Delivers scalable, secure solutions that improve claims operations and member experience.