Tech 1, Quality Assurance

Position Summary:
This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner. Familiarity with measuring equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Essential / Key Job Responsibilities (including supervisory and/or fiscal):
Cleaning and disinfection of lab spaces

Collect, record, and analyze sample analysis results data accurately

Conduct sample analysis testing outlined in protocols

Decontamination of complaint samples received in the Lab

Documentation of complaint samples received for evaluation purposes

Identify and escalate all unexpected sample analysis results to the supervisor and franchise team

Maintain good documentation practices (GDP) when recording preliminary and sample analysis results

Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices

Maintains a clean and safe lab work environment

Maintains a professional working relationship with internal and external customers and support staff

Participate in project planning, scheduling, and tracking

Storage and disposal of complaint samples in accordance with applicable procedures

Support continuous improvement of lab processes and test methods

Understand and follow procedures and regulatory requirements

Use calibrated laboratory equipment and tools

Required Qualifications:

Ability to work in cross-functional teams

Basic problem-solving / troubleshooting skills

Detail-oriented

Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver

Must have technical writing skills

Attention to details

Proficient in MS Office

Preferred Qualifications:

Ability to read engineering drawings

Lab Safety Skills

OGP Flash 500 Smartscope experience

Oral and written presentation skills

Perform testing per written directions
Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment:

While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment. Client is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.