Teamcenter L1 Support Engineer
Location's: Multiple locations across the US.
Contract role.
We are seeking an experienced Teamcenter L1 Support Engineer with 7+ years of
experience in Teamcenter PLM support and application operations. The ideal candidate
should possess strong functional knowledge of Teamcenter processes, excellent
troubleshooting capabilities, and outstanding communication skills to effectively interact
with business users and global stakeholders. The role involves incident management,
user support, workflow monitoring, access administration, and coordination with L2/L3
teams to ensure timely issue resolution and SLA adherence. Candidates should have
hands-on experience with Teamcenter RAC, BOM management, workflows, and ITSM
tools such as ServiceNow. Prior experience supporting enterprise PLM environments
and working in a customer-facing support role is highly preferred.
Mandatory Skills:
Teamcenter PLM Support
Teamcenter Rich Client (RAC)
BOM & Change Management
Workflow Monitoring & Troubleshooting
User & Access Management
ServiceNow / ITSM Tools
Incident & Problem Management
Basic SQL & Linux/Windows Administration
Excellent Communication & Stakeholder Management Skills
Strong Functional Understanding of Teamcenter Business Processes
Desired Skills:
Active Workspace (AWC)
Teamcenter Administration
ITIL Foundation
Batch Job Monitoring
Exposure to Manufacturing/Engineering Change Processes
Experience supporting global users and business teams