Team Member - Estate Transition Specialist

Caring Transitions

  • Cincinnati, OH
  • 30+ days ago

    Highlights

    Position Overview: The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services. Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions.

    Numbers & Facts

    LocationCincinnati, OH

    Description

    Position Overview: The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services.
    • Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions.
    • This position is ideal for someone who enjoys helping people, staying active, working in different environments, and being part of a supportive team.
    Key Responsibilities:
    • Assist with sorting, organizing, packing, and resettling household belongings
    • Prepare items for online auction, donation, shipping, or disposal
    • Photograph and catalog items using mobile technology
    • Stage and organize homes for estate sales, auctions, or move preparation
    • Support auction pickup events and estate sale operations
    • Deliver exceptional customer service to clients, families, and community partners
    • Maintain respectful, compassionate, and professional communication with clients and coworkers
    • Work collaboratively with team members to complete projects efficiently
    • Follow company procedures for handling client property with care and confidentiality
    • Adapt to changing project needs, timelines, and work environments
    • Perform additional duties as assigned
    Qualifications & Skills:
    • Strong customer service and communication skills
    • Positive attitude and professional demeanor
    • Dependable with prompt and regular attendance
    • Comfortable using smartphones and mobile apps
    • Ability to work both independently and as part of a team
    • Flexible and adaptable in fast-paced environments
    • Interest in antiques, resale, collectibles, or online marketplaces is a plus
    • Ability to maintain discretion and empathy when working with families in transition
    • Reliable transportation and valid driver’s license preferred
    Physical/Environmental Requirements:
    • Ability to frequently stand, walk, bend, and lift
    • Ability to lift and move boxes, furniture, and household items as needed
    • Comfortable working in homes with varying levels of clutter, dust, or cleanliness
    • Ability to work in different environments and weather conditions as needed
    Work Locations
    • Territory is primarily on the west side of Cincinnati, but job sites can be throughout the tri-state in Harrison, Hamilton, Fairfield, Downtown, Indiana or Northern Kentucky.
    Why Join Us?
    • At Caring Transitions, we help families navigate major life transitions with compassion and professionalism. Our team members make a meaningful difference while working in a flexible, team-oriented environment where every day is different.

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