The Restaurant Services Supervisor leads a team of Customer Service Representatives and Specialists to deliver exceptional service to restaurant operators and their teams.
They are responsible for achieving key performance indicators, resolving complex issues, and driving process improvements.
The role involves managing daily operations, coaching team members, monitoring customer feedback, and collaborating with distribution center leaders to optimize workflows.
The ideal candidate has 2-4 years of customer service leadership experience, strong communication skills, and the ability to adapt to change.
They demonstrate a customer-focused mindset, problem-solving skills, and a commitment to food safety and integrity.
Located in Atlanta, GA, this position requires a flexible schedule and offers an environment that values servant leadership, results, and continuous improvement.