Team Leader II

Stefanini

Troy, MI
3 days ago

Temporary
Contractor

Highlights

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Open floor plan environment where collaboration is highly encouraged!

Numbers & Facts

Location	Troy, MI
Job Type	Temporary, Contractor
Industry	Computer/IT Services
Company Size	10,000 employees or more
Year Founded	1987
Website	http://www.stefanini.com

Description

Who we are

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

Create a cohesive team environment through consistent management

Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling discipline issues

Write employee performance evaluations, deliver annual merit reviews, update employee journals daily, and performing other administrative tasks as assigned

Perform root cause analysis and identify opportunities to improve efficiencies

Ensure direct reports meet their goals and follow departmental processes

Responsible for day to day operations of Service Desk

Work with the Project and Senior Management Team for long term strategies and achieving Service Level Agreements (SLAs) set forth by client

What you'll get

Work with brilliant minds, often within a global capacity;

Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;

Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why we're different

Brazilian and privately owned company;

Agility, flexibility, and innovation are in our DNA;

Flat organizational structure which enables faster communication and decision making;

Open floor plan environment where collaboration is highly encouraged!

High school diploma or equivalent required

2+ years of management experience including coaching, training, mentoring interviewing, hiring and terminations

Good interpersonal skills

Excellent attention to detail and organization skills

Effective time management and organizational skills

Excellent verbal and written communication skills

Be a big-thinker, able to think strategically and ready to be and feel a part of the big picture

Be flexible & adaptable in your understanding of client needs and goals to achieve successful outcomes

#LI-LG1

#LI-ONSITE

About Company

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.