Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Responsibilities:
- Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
- Oversee security of inventory and cash revenues.
- Orient, train, and coach new team members as per department guidelines.
- Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
- Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
- Perform routine competency checks on associate performance with appropriate follow-through.
- Conduct and document service recovery on all customer complaints as per operational guidelines.
- Monitor food quantity and quality to ensure the appropriate product is available for meal service according to menu and special requests.
- Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
- Shift will be rotating Day and Evening.
Education:
HS Diploma/GED preferred
Experience:
2 years of relevant experience required
Licensure, Certifications, and Clearances:
Allegheny County Health Dept or other certified food protection manager certification is required within 6 months of hire. American National Accreditation Board Certification.
- ANAB - National Accreditation Board OR Servsafe Certified
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran