Team Lead-Retail

WHAT WERE LOOKING FOR

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent exceptional and positive in-store experience to customers and employees.

To be successful youll need to possess

1 years related experience in a retail apparel environment luxury retail experience is a plus

Proven ability to successfully lead a sales team viewed as a leader among peers

Proven experience with POS management daily banking procedures and submitting timely reports

Strong organization and problem solving skills Passion for upholding an exceptional customer experience

Collaborate with others yet be self-motivated

Available for varied weekly shifts including weekends closing and holidays.

THE IMPACT YOULL HAVE

This is an opportunity to shape our companys future by

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge

Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities

Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store Assist store management in conducting new associate onboarding and trainings

Coaches associates on customer service fundamentals and provides positive feedback

Assists in resolving customer service matters

Oversees and delegates tasks to team to best maximize efficiency of store operations

Communicates individual andor team performance feedback to store managementEnsure team receives scheduled breaks andor meal periodsCreates an open outward communication on the sales floorEnsure adherence to all company policies procedures and guidelinesPerform opening and closing procedures and any inventory duties as directed.

WHY JOIN ROOTS

Roots is not only a brand its a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion but who enjoy challenges and share our vision for a safer cleaner healthier planet.

In addition to our customers an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to 'spread their roots.

SOUND LIKE YOU APPLY NOW

Wed like to thank everyone who applies but we can only contact applicants who are most qualified.