Team Assistant

Uptown Alley_Uphoff Ventures

  • Surprise, Arizona
  • 5 days ago

    Highlights

    Role Purpose: Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Whether it's a child's first time bowling, a family bonding over one of our many arcade games, or friends getting together and enjoying our amazing food, full bar, and live music, we strive to “strike up the fun” and make ever visit memorable.

    Numbers & Facts

    LocationSurprise, Arizona
    Websitehttps://uptownalley.com/

    Description

    Responsive recruiter
    Benefits:
    • Fun and Exciting Work Environment
    • Culture & Community - engaging team events, monthly team recognition
    • 401k, Roth IRA
    • Financial Security - competitive salary, incentive bonus structure
    • Generous Paid Time Off Policies
    • Work-Life Balance - Flexible working schedule
    • Health & Wellbeing - company sponsored health and vision insurance
    • Professional Development
    Role Purpose:
    Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Their contributions are essential to ensuring a positive dining experience for guests and helping the restaurant run smoothly during service.
     
    Key Responsibilities:
    • Strategic and Financial Responsibilities
      • Upselling Opportunities
      • Cost Control
    • Operational Responsibilities
      • Food Delivery
      • Assisting Servers
      • Assisting Set Up
      • Bussing Stations
    • Customer Service Responsibilities
      • Assisting Guests
    Education & Qualifications:
    • Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
    • High School Diploma or Equivalent
    • Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment 
    Experience:
    • Desirable - Previous experience in a high volume restaurant
    Skills & Competencies:
    • Attention to Detail
    • Time Management
    • Technological Proficiency
      • Desirable - POS Systems
    Personal Qualities:
    • Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. 
    Languages:
    • English
    • Desirable - Spanish
    Department: Operations/Culinary
    Location: On-Site
    Travel Required: No
    Working Pattern: Monday-Friday, Weekends, Nights, Holidays
    Reports To: General Manager/AGM
    Collaborates With: Management team, Administrative support
    Supports & Engages With: FOH, BOH
    Compensation: $12.15 per hour




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