TB062 - Analyst II - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for capturing and refining business or system requirements that may involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyzing problems, capturing requirements, creating solutions, solving problems either manually or through software, and providing subject-matter expertise on products to support scope and requirement decisions. Job expectations include collaborating with project stakeholders to analyze and confirm requirements, creating, analyzing, and improving processes and writing user and technical stories.

Demonstrates an understanding of customer’s tactical goals and effectively participates in the development and implementation of business solutions. Manages project risk through comprehensive mitigation assessment and planning techniques. Actively manages the work efforts of multiple functional resources through the project plan. Establishes basic scope control procedures. Develops documentation; monitors and reports project status; assesses the effectiveness and accuracy of documentation. Initiates and maintains reporting relationships with project stakeholders including team members, peers, managers, customers, vendors, and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects; gathers input and feedback. Analyzes and reports project status and research information; monitors project performance to maintain the quality of services, deliverables, and content.

Responsibilities:

• Understands stakeholder needs to help envision and create a solution to solve a problem

• Supports cost and benefit analysis to align technology solutions to business strategy

• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests

• Identifies the impact of modifications and enhancements to applications and assists with identifying integration points and the end-to-end solution design

• Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs

• Documents processes, procedures and workflows for technology as needed

Required Skills:

• 7+ years’ experience in business analysis including systems analysis, Data Analysis & troubleshooting.

• Proficient in SQL for data analysis related activities.

• Strong appreciation of how software is designed and developed, tested and released end to end (SDLC).

• Subject matter expertise in Markets, Investment and Trade Surveillance and Compliance with strong project management experience.

• Domain knowledge in GBAM and Investment banking domains.

• Strong communication and presentation skills required to work with senior business and technology executives in GBAM and Investment Banking.

• Extensive background in SQL development enabling support for extremely complex SQL queries that can process large amounts of data in very short processing windows.

• Ability to handle and resolve very critical regulator inquires within very aggressive timeframes.

• Ability to support a very large number of global data feeds/data sets from broker/dealers.

• Agile/ Scrum exp. a must.

Desired Qualifications:

• Experience working with data analysis, reporting, and workflow automation initiatives.

• Ability to facilitate stakeholder discussions and drive consensus across multiple teams.

• Experience supporting AI, digital transformation, or enterprise technology modernization projects.

• CBAP, PMP, Agile, or similar certification preferred.

• Experience working with distributed teams and managing multiple priorities in a fast-paced environment.

• Familiarity with SQL, APIs, or data integration concepts is a plus.

Skills:

• Agile Practices

• Analytical Thinking

• Business Acumen

• Collaboration

• Solution Delivery Process

• Influence

• Result Orientation

• Risk Management

• Solution Design

• Stakeholder Management

• Data Management

• Financial Management

• Technical Strategy Development

• User Experience Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: 

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$89,000.00 - $151,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.