TAX - Sr Desktop Support Tech - 100% ON SITE

Nleague Services Inc

Richmond, Virginia

JOB DETAILS
SALARY
$40.95–$40.95 Per Hour
JOB TYPE
Contractor
SKILLS
Analysis Skills, Computer Hardware, Computer Systems, Computer Workstations, Customer Support/Service, Desktop Administration, Desktop PC, Device Drivers, Interpersonal Skills, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Windows Operating System, Operating Systems, PC Hardware, Peripheral Hardware, Problem Solving Skills, Software Administration, Software Configuration Management, Software Installation, System Center Configuration Manager (SCCM), Technical Support, Testing
LOCATION
Richmond, Virginia
POSTED
4 days ago
Sr Desktop Support TechBoth web/virtual and in person interviews will be conducted. Vendor maximum submittal rate: $40.95. 100% on site from day one. Parking not provided for contractors.Resumes in Vector due no later than 4 pm EST on Mon 7/28. Per mgr: Interviews will be a combination of phone or virtual/web based IV (initially) then a follow up in person interview will be conducted if there is interest. Since this role is 100% on site - no offer will be extended until the in-person interview is completed. Please make sure your candidate aware of this. 100% on site from day one. Parking not provided for contractors.About The RoleVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft operating systems; Windows 10 or higher; working knowledge of MS Office including Outlook and MS365.Considerable knowledge of PC hardware, peripherals & networks.Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.Excellent troubleshooting skills.Ability to perform software installations, configurations and troubleshooting hardware and software.Considerable knowledge of SCCM/SMS.A strong working knowledge of computer systems, hardware, and software, including drivers and bios.Excellent problem-solving, analytical, and team-working skills.Excellent customer service, communication and interpersonal skills.An openness to learning new technologies.Required/Desired SkillsSkill - Required /Desired - Amount - of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios - Required - 4 YearsExcellent problem-solving, analytical, and team-working skills - Required - 4 YearsExcellent communication and interpersonal skills. - Required - 4 YearsDemonstrated ability to obtain feedback from customers to improve training methods. - Required - 4 YearsRunning reports and analyzing common complaints and problems. - Required - 4 YearsAn openness to learning new technologies. - Required - 2 Years

About the Company

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Nleague Services Inc