TAX - Sr Desktop Support Tech - 100% ON SITE

Sr Desktop Support Tech

Both web/virtual and in person interviews will be conducted. Vendor maximum submittal rate: $40.95. 100% on site from day one. Parking not provided for contractors.

Resumes in Vector due no later than 4 pm EST on Mon 7/28. Per mgr: Interviews will be a combination of phone or virtual/web based IV (initially) then a follow up in person interview will be conducted if there is interest. Since this role is 100% on site - no offer will be extended until the in-person interview is completed. Please make sure your candidate aware of this. 100% on site from day one. Parking not provided for contractors.

About The Role

Virginia Tax seeks qualified resource to be responsible for:

• Considerable knowledge of Microsoft operating systems; Windows 10 or higher; working knowledge of MS Office including Outlook and MS365.
• Considerable knowledge of PC hardware, peripherals & networks.
• Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
• Excellent troubleshooting skills.
• Ability to perform software installations, configurations and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS.
• A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication and interpersonal skills.
• An openness to learning new technologies.

Required/Desired Skills

Skill - Required /Desired - Amount - of Experience

Strong working knowledge of computer systems, hardware, and software, including drivers and bios - Required - 4 Years

Excellent problem-solving, analytical, and team-working skills - Required - 4 Years

Excellent communication and interpersonal skills. - Required - 4 Years

Demonstrated ability to obtain feedback from customers to improve training methods. - Required - 4 Years

Running reports and analyzing common complaints and problems. - Required - 4 Years

An openness to learning new technologies. - Required - 2 Years