Payroll4ConstructionPayroll4Construction, a Foundation Software company, delivers payroll solutions built specifically for contractors. Our services help construction companies manage the complexities of payroll, including certified payroll reporting, multi-state processing, union tracking, checks, direct deposits, and other essential payroll functions. As part of Foundation Software, Payroll4Construction combines construction industry expertise with technology designed to make payroll easier and more efficient for contractors.Position SummaryThe Tax Manager is responsible for leading the day-to-day operations of the Tax Department, ensuring the accurate and timely processing of client payroll tax payments, filings, and related compliance activities. This role provides leadership, guidance, and development to department supervisors and team members while maintaining effective internal controls, monitoring departmental performance, and driving continuous improvement. Reporting to the Director of Payroll Services, the Tax Manager works collaboratively with departmental and organizational leadership to align daily operations with strategic initiatives and company goals.Essential Functions and ResponsibilitiesOversee daily tax operations, including payments, reconciliations, filings, and quarter-end and year-end readiness for clientsMonitor federal, state, and local payroll tax laws and regulatory changes to ensure department practices remain compliantCommunicate regulatory changes and their operational impacts to the Tax team, supporting departments, and managementRecommend necessary process, training, or system changes to leadership to maintain regulatory compliancePromptly escalate material client, agency, compliance, or operational issues to the Director of Payroll Services or other appropriate leadersWorking alongside the Tax Education Specialist develop and refine ongoing tax education and training for the Tax team and supporting departmentsPromote a professional, responsive, accountable, and collaborative team environmentDocument, maintain, and periodically review procedures and effective internal controls throughout tax operationsEstablish, monitor, and reinforce department KPIs, service expectations, and performance standardsReview department metrics, workloads, and quality trends to identify risks and opportunities for improvementMaintain a calm and professional demeanor when communicating with clients, agencies, and team membersResolve escalated client tax issues, agency notices, and processing exceptions through timely communication and follow-upManage all supervisory aspects of the department, including:Interviewing, hiring, onboarding, coaching, and developing department personnelConducting performance reviews, addressing performance concerns, and promoting accountabilityCoordinating schedules, staffing coverage, and time-off planningMediating employee issues and consistently applying company policiesApproving expense reports and charge statementsPresent strategic solutions to leadership to improve compliance, efficiency, scalability, and tax technology or workflowsCollaborate with Operations and other supporting departments to strengthen relationships and deliver cohesive client experienceUndertake special projects, as requestedAll other duties as assignedRequired Skills and ExperienceMinimum of five (5) years of experience in payroll tax operations, including federal, state, and local payroll tax compliance.Previous supervisory or management experience, with a demonstrated ability to lead, develop, and hold teams accountable.Strong knowledge of U.S. federal, state, and local payroll tax compliance, tax codes, and reporting requirementsExperience with complex, multi-jurisdiction payroll tax operations and agency reporting requirementsAbility to assess problems, apply sound judgment, and recommend practical solutions in a deadline-driven environmentAbility to demonstrate sound judgment, professionalism, and discretion in high-pressure or sensitive situationsStrong technical skills and the ability to adapt to payroll tax systems and changing processesAbility to track, analyze, and interpret department KPIs, operational data, costs, and performance trendsWorking knowledge of Microsoft Office, including Excel, and Windows-based applicationsFoundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 21-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.Let us start your future at Foundation!Foundation Software is an Equal Opportunity Employer.