Tax Compliance Specialist - Personal Property

Tax Compliance Specialist - Personal Property

Salary

$45,439.78 - $72,703.70 Annually

Location

City of Roanoke - 215 Church Ave SW, Roanoke, VA

Job Type

Full-Time

Job Number

03456

Department

Commissioner of the Revenue

Division

Commisssioner of Revenue

Opening Date

09/16/2026

Closing Date

10/14/2026 11:59 PM Eastern

• Description
• Benefits

Description

The City of Roanoke is seeking a Tax Compliance Specialist to ensure that all businesses in the City have complied with city tax code requirements for taxation or ensures that property assessments balance with the levy that is to be collected by the City. This position acts as team lead for field and audit staff in respective areas: State Taxes, Business Personal property, Business License, Short Term rental tax. Bachelors degree from four-year college or university in business, accounting, finance or other related field/or training in tax auditing, compliance, appraisal and effective customer service; or equivalent combination of education and experience.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is a non-exempt position.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

ALL

Ensures that all businesses in the City have complied with city tax code requirements for taxation or ensures that property assessments balance with the levy that is to be collected by the City

BUSINESS LICENSE

Researches and interprets state and city codes

Audits business license files, financial records, and reports

Handles escalated inquiries regarding business license classification review

Assists with preparation of daily and monthly reports

Inputs renewals, new business licenses, change of ownership, subdivisions and addresses

Audit State Sales Tax Records to verify gross receipts

Audit Federal Schedule C information to verify gross receipts and business liability

Research State Manufacturing case law as related to local Business License Tax

Administer non-renewal and summons to appear process annually

Review tenant listings

BUSINESS PERSONAL PROPERTY TAX

Prepare annual Filing form information

Audit tolerance programs

Establish assessed value of furniture & fixtures and/or machinery & tools

Apply tax law classification to establish basis for taxation

Make in-house recommendations related to business type classification review

Compile and monitor annual trends through spreadsheet format

Administer annual filing extension program

Conduct customer contacts related to non-filing, adjustments, apportionments, abatements, exonerations, refunds

PERSONAL PROPERTY TAX

Assesses personal property

Audit DMV, VDGIF and other various state personal property records for tax statis/liability

Establish assessed value and calculate tax liability on all personal property including but not limited to Autos, Trucks, RVs, motorcycles, boats, trailers

Assess annual license tax on vehicles as prescribed by City and State Codes

Prorate, exonerate, abate, refund tax

Audit daily production files

Create financial reports

Compile and track statistical data related to trending, budgeting and forecasting

REAL ESTATE TAX

Verifies ownership information from deeds recorded in the Clerk of Circuit Court

Updates real estate tax cards with appropriate information

Inputs real estate transfers to update information for offices of Commissioner of Revenue, Treasurer, Real Estate Valuation and for the Citys GIS system

Prepares and bills all Public Service Corporation taxes for real estate and personal property

Input change of ownership, subdivisions and addresses

Reviews and approves all real estate tax freeze applications

Issues all supplemental billing of Real Estate

Prepares appropriate charge letters for Treasurers office and the Finance Department

Issues exonerations and exoneration refunds for all real estate

Prorates real estate taxes and tax bills

Reviews subdivision maps and reports necessary changes to the Building Services division

Completes subdivision breakdown maps after approved and recorded to create, delete or combine land parcels

Assigns tax map numbers to all new parcels of real estate in the City

Works building permit lists provided by the Real Estate Valuation office to bill new or improved properties and credit taxpayers for demolished buildings

Assists taxpayers with completing forms and answers questions as needed

Assists with departmental projects as assigned

STATE TAX

Prepare State Income Tax returns for customers

Process accelerated refund requests.

Prepared memorandums of assessment

Screen, code, process income tax returns

File and prepare State estimated income tax declarations

Create Tax Due billing records

Assist customers with R-1 State Sales tax registrations

Review Federal Schedule C information

Typical Qualifications

SUPERVISORY RESPONSIBILITIES

May supervise and train assigned staff as needed. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelors degree from four-year college or university in business, accounting, finance or other related field/or training in tax auditing, compliance, appraisal and effective customer service; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret journals, periodicals and legal documents. Ability to respond effectively to inquiries or complaints orally and in writing. Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables.

Overview of Benefits for Full-Time Employees:

Paid leave is time off from work available for use by an employee upon approval by supervisor. The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave. Paid leave for employees of the city shall accrue as follows:

Years of Service Hours Per Month Fire 24-hr shift Employees

0 - 4 12 19.75

5 - 9 14 22.75

10- 14 16 25.50

15 - 19 17 26.75

20 - 24 18 28.75

25 + 20 32

Extended Illness Leave: shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month.

Funeral Leave: for family, up to three consecutive days.

Military Leave: Twenty-one work days per Federal fiscal year.

Holidays: The City provides 96 hours of annual paid holiday time.

Mental Health & Well-Being Leave: Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire. Certification of mental health diagnosis is not required and leave will not be paid out upon separation.

Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave. Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment. Assessments will be limimted to 4 times per fiscal year (max of 40 hours per fiscal year).

Health Insurance: Four coverage types are available: Employee only, Employee + 1 Child, Employee + Spouse and Family. Coverage is available through payroll deduction.

Additionally, the city offers the following three Aetna Health Plan Options:

PPO 750 - Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program.

PPO/HRA 1500 - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

PPO/HDHP-HSA - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,600 for employee only coverage and $3,100 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions.

Aetna Health Plan 2026 Monthly Rates

PPO 750

Employee Only: $81.94

Employee + Child: $306.26

Employee + Spouse: $718.38

Family: $785.44

PPO/HRA 1500

Employee Only: $53.06

Employee + Child: $260.06

Employee + Spouse: $660.64

Family: $669.94

PPO/HDHP-HSA

Employee Only: $25.10

Employee + Child: $195.72

Employee + Spouse $547.88

Family: $550.56

Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction.

Delta Dental 2026 Monthly Rates

Employee: $2.80

Employee/Child: $18.88

Employee/Spouse: $18.88

Family: $49.36

Life Insurance: Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount.

Optional Life Insurance: Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction.

Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury. Coverage is available through payroll deduction. Annual cost is your annual salary multiplied by .00255. This amount is half of the total premium and the City pays the other half.

Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program. Employees vest in the employer component of either plan upon completing five (5) years of service.

Defined Benefit Pension Plan: Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service. For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service. An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. Early retirement options are available and reductions may apply based on age and service.

Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan. The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member. The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.

Sheriffs Department Employees are covered b the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System.

Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees.

Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan. International City Management Association - Empower provides the third party administration of this deferred compensation plan for participating employees.

Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks to pay for child care and/or medical and dental expenses not covered by the Citys health care or dental plans. You may also set aside pre-tax dollars to cover certain transit or parking expenses. Keep in mind only transit or parking expenses may be rolled over from year to year.

Virginia College Savings Plan: Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust.

Employee Health Services: The City employee health services provides medical care for employees, retirees, and eligible spouses.

Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.

Pay Days: Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year.

Vision Insurance: Paid by the Employee. Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses.

CEC 2026 Monthly Rates

Employee: $6.68

Employee/Spouse: $12.69

Employee/Child(ren): $13.36

Family: $19.71

Voluntary Benefits: Critical Illness, Accident Insurance and Hospital Indemnity Insurance is offered by The Hartford. CHUBB offers Cancer Advocacy, Life Insurance and Long-Term Care. Identity Protection if offered through LegalShield and IDShield. Personal loans are offered through Purchasing Power and Kashable. Pet Insurance is offered through PetPartners. All voluntary benefits may be payroll deducted.

Employer City of Roanoke, Virginia

Address 215 Church Avenue S.W. Rm 212

Roanoke, Virginia, 24011

Phone 540-853-2231

Website http://roanokeva.gov/jobs