South Coast Winery Resort & Spa is seeking an experience Tasting Room Supervisor. The ideal candidate will have previous supervisory experience in a retail environment, have a knowledge of wine and a proven record in exceptional customer service.Some essential duties include:
· Assist in promoting the sale of wine and non-wine products sold in the tasting room.
· Utilizes cash register and POS system to transact sales and maintain tasting room wine inventories; reconciles daily sales and posts transaction.
· Ensures tasting room and inventory areas are clean, neat and stocked at all times.
· Describes wines, wine making techniques and winery history; answers visitor’s questions about wines.
· Acquires and maintains thorough knowledge of winery and its wines.
· Assigns duties and monitors quality of work.
· Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.
· Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
· Assist with the cleanliness and maintenance of the bar area. Racking glasses and cleaning during downtime.
· Prepare designated bar for daily wine tasting and conduct tasting with guests guiding them on their selections and teaching them about the varietals and styles of wine.
· Alerts department head when wine inventory needs are running low.
· Provide assistance with inventory as needed.
· Attend departmental meetings as required
· Ability to work a flexible schedule including a majority of weekend shifts.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.