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Task Force Manager

Chicago Marriott Northwest

Hoffman Estates, Illinois

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JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Auditing, Budgeting, Business Administration, Coaching, Communication Skills, Corporate Policies, Dental Insurance, Driver's License, Financial Operations, Food and Beverage Industry, Forecasting, GxP, Hotel Management, Housekeeping/Cleaning, Leadership, Maintain Compliance, Mentoring, Onboarding, Operational Audit, Operational Communications, Operational Support, Operations Management, Operations Processes, Organizational Skills, Performance Management, Problem Solving Skills, Property Maintenance, Property Management, Reimbursement, Reporting Skills, Revenue Management, Team Building, Team Lead/Manager, Vision Plan, Willing to Travel
LOCATION
Hoffman Estates, Illinois
POSTED
2 days ago

Task Force Manager

Company: The Ghoman Group
Job Title: Task Force Manager
Employment Type: Full-Time, Permanent
Work Arrangement: On-Site with Extensive Travel
Primary Location: Marriott Chicago Northwest
Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192
Travel Requirement:Approximately 80% travel required to support hotel operations across multiple properties.
Salary:$65,000 – $75,000 per year (Based on Experience)

About the Role

The Ghoman Group is seeking an experienced and highly motivated Task Force Manager to provide operational leadership and support across our portfolio of Marriott-branded hotels. This position is ideal for a hospitality professional who thrives in a dynamic environment and is willing to travel extensively to assist with hotel openings, staffing shortages, operational transitions, training, and performance improvement initiatives.

Marriott experience is required. The successful candidate will be flexible, hands-on, and capable of quickly integrating into hotel teams to ensure operational excellence and exceptional guest satisfaction.

Key Responsibilities

  • Travel to assigned Marriott properties to provide operational leadership and support.

  • Assist hotels during management transitions, new openings, renovations, staffing shortages, and special projects.

  • Lead and support Front Office, Housekeeping, Food & Beverage, and other operational departments as needed.

  • Ensure compliance with Marriott brand standards, policies, and operating procedures.

  • Coach, mentor, and train hotel associates and department leaders.

  • Identify operational challenges and implement effective solutions.

  • Monitor guest satisfaction scores and develop action plans to improve service performance.

  • Conduct operational audits and ensure brand compliance.

  • Assist General Managers in achieving financial, operational, and guest satisfaction goals.

  • Support recruitment, onboarding, and training initiatives when necessary.

  • Prepare operational reports and communicate findings to senior leadership.

  • Build strong relationships with hotel management teams and ownership.

Required Qualifications

  • Marriott hotel experience is mandatory.

  • Minimum 3–5 years of hotel management experience, preferably as a General Manager, Assistant General Manager, Operations Manager, or Department Head.

  • Strong knowledge of Marriott brand standards and hotel operations.

  • Proven leadership and team management experience.

  • Ability to adapt quickly to different hotel environments and operational needs.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to work independently with minimal supervision.

  • Valid driver's license and ability to travel extensively.

Preferred Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

  • Experience supporting multiple hotel properties.

  • Experience with Marriott systems such as FOSSE, MGS, GXP, MARSHA, or Opera PMS is a plus.

  • Strong financial acumen, including budgeting, forecasting, and labor management.

Skills

  • Hotel Operations Management

  • Marriott Brand Standards

  • Leadership & Team Development

  • Guest Service Excellence

  • Operational Audits

  • Staff Training & Coaching

  • Problem Solving & Decision Making

  • Revenue & Labor Management

  • Microsoft Office Suite

  • Property Management Systems (PMS)

Travel Requirement

  • Approximately 80% travel is required.

  • Travel to multiple Marriott hotel locations as assigned.

  • Flexibility to work weekends, holidays, and varying schedules based on business needs.

Compensation & Benefits

  • Annual Salary: $65,000 – $75,000, based on experience.

  • Performance-based bonus opportunities.

  • Health, Dental, and Vision Insurance.

  • Paid Time Off (PTO).

  • Paid Holidays.

  • 401(k) Retirement Plan.

  • Mileage and eligible travel expenses reimbursed per company policy.

  • Professional development and career advancement opportunities within The Ghoman Group.

Application Requirements

Interested candidates should submit:

  • Updated Resume

  • Professional References

  • Cover Letter (Optional)

Screening Questions

  1. Do you have previous Marriott hotel experience? (Required)

  2. How many years of hotel management experience do you have?

  3. Have you worked as a General Manager, Assistant General Manager, Operations Manager, or Department Head?

  4. Are you willing and able to travel approximately 80% of the time?

  5. Are you authorized to work in the United States?

  6. What Marriott property management systems have you used?

  7. What are your salary expectations?

Only candidates with Marriott hotel experience and the ability to travel extensively will be considered.

About the Company

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Chicago Marriott Northwest