Casinos, Clothes Making, Customer Support/Service, Equipment Maintenance/Repair, Inventory Levels, Inventory Reports, Machining Operations, Operations, Record Keeping, Time Management
SUMMARY: Responsible for performing tailoring, alterations and repairs to uniforms issued to Team Members in a professional manner.
Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
- Performs tailoring and repairs on uniforms in timely manner to ensure that the appearance and maintenance adheres to Black Oak Casino Resort standards.
- Demonstrate a high-level of internal customer service, creating a welcoming and supportive environment for team members seeking uniform support
- Offers alterations and tailoring of personal garments to employees as time permits
- Takes measurements of Team Members and alters uniforms as needed to ensure proper fit in a timely manner.
- Monitors and maintains accurate records of all repairs and alterations.
- Monitors inventory levels and reports shortages to Supervisor.
- Documents any damage to uniforms and notifies any shortages / missing uniforms to Supervisor.
- Informs supervisor of all problems or unusual events and/or refers difficult situations to his/her attention for handling.
- Assists Uniform Associates in daily operations as necessary.
- Makes repairs and adjustments to uniforms.
- Maintains uniform area in a clean and orderly manner.
- Monitors and maintains all equipment is in working order and reports issues to Supervisor.
- Performs other duties as assigned.
Mandatory Requirements:
- Must be at least 21 years old.
- Must possess minimum of two (2) years' experience performing garment alterations and tailoring
- Must have experience or ability to learn on multiple types of commercial and industrial sewing machines and equipment related to the trade.
- Must be able to work quickly and accurately in a high-volume environment.
- Embroidery experience preferred.
- Must have ability to make quick and efficient decisions pertaining to alterations.
- Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Must have working knowledge of sewing machine operation and maintenance, using basic sewing, mending and repair techniques.