Tag and Title Support Specialist - Group 1 Toyota Bowie

Tag and Title Support Specialist - Group 1 Toyota Bowie

Job ID 2026-36858 Job Location US-MD-Bowie

Category Customer Service Type Regular Full-Time

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About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Toyota Bowie is part of Group 1 Automotive, a leader in the automotive retail industry. We are growing and looking for a Tag and Title Support Specialist!

The Tag and Title Support Specialist will provide administrative and organizational support to the Tag and Title Department by ensuring all registration and titling documentation is received, reviewed, tracked, and maintained accurately. Coordinate with dealerships, financial institutions, customers, and internal stakeholders to obtain missing documentation required for vehicle registration and titling. Serve as a key support partner to the Tag and Title Administrator by maintaining document flow, resolving outstanding documentation issues, and ensuring compliance with established processes.

Responsibilities

• Review deal paperwork for accuracy, completeness, and compliance.
• Ensure all required title and registration documents are received before processing.
• Identify missing or incorrect documentation and coordinate corrections with dealership personnel.
• Maintain organized electronic and physical records in accordance with company and regulatory requirements.
• Track outstanding documentation and follow up to ensure timely completion.
• Communicate with dealerships, customers, lenders, auction companies, and third-party vendors to obtain required documents.
• Update document status and maintain accurate records in the dealership management system (CDK).
• Respond promptly to documentation inquiries and provide status updates to stakeholders.
• Partner with sales, finance, accounting, and management teams to resolve documentation issues.
• Assist with title audits, reporting, and departmental recordkeeping.
• Support the Tag & Title team by helping balance workloads, improving processes, and providing backup assistance as needed.
• Maintain accuracy, meet turnaround expectations, and contribute to departmental productivity and customer service goals.

Qualifications

• 2+ years of automotive dealership title experience required.
• High school diploma or equivalent required.
• Strong attention to detail with the ability to maintain accurate records.
• Excellent organizational, time management, and follow-up skills.
• Proficient in Microsoft Office (Outlook, Excel, and Word).
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience with dealership management systems (CDK or similar) is a plus.
• Knowledge of vehicle title and registration processes is preferred but not required.

Compensation: The pay for this position is $23 - $30 an hour based on experience.

What We Offer:

• Health, Dental & Vision insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.