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Table Games Supervisor Job | French Lick Resort, French Lick, IN | Hospitality Online
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Table Games Supervisor
French Lick Resort
8670 W. State Road 56
French Lick, IN 47432-9389
Resort with 756 Rooms
5 Locations
401k, Monthly Bonus, Profit Sharing, Benefits Package, PTO
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The Table Games Supervisor shall be responsible for the efficient operation of the table games on their assigned shifts. All duties are to be performed within the guidelines of the Gaming Operation's policies and procedures, Internal Control Standards and objectives.
Full-Time
The Table Games Supervisor shall be responsible for the efficient operation of the table games on their assigned shifts. All duties are to be performed within the guidelines of the Gaming Operation's policies and procedures, Internal Control Standards and objectives.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Must have High School Diploma or High School Equivalency Diploma (HSED).
Must be able to be approved for and maintain a valid gaming license
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues
Work nights, weekends and holidays as required
Employment is contingent upon a favorable outcome of a background investigation and drug screening
Must possess excellent communication skills
Ability to write routine correspondence and to speak effectively to the public, employees and customers
Must have the ability to deal effectively and interact well with the customers and employees
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be a minimum of 21 years of age or older upon employment
Minimum of three years of dealing experience and/or one year supervisory experience
Successful candidate must be an experienced, results oriented, and hands-on professional
Must demonstrate leadership, fairness, and sensibility to the customers and employees
Must possess ability to instill a sense of pride and personal responsibility in subordinate employees
Previous customer service experience preferred
ESSENTIAL FUNCTIONS:
Maintains a high standard of guest service within the Table Games and actively promotes positive customer and employee relations by ensuring that excellent customer service is continually provided.
Monitors controls designed to assure full compliance with state and federal regulatory requirements.
Maintains a continuous inspection of cards, ensuring the security of the table games at all times.
Assists in monitoring the payouts on the table games to ensure that proper amounts are being paid to customers.
Ensures that organizational and regulatory policies and procedures are understood and adhered to.
Handles customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times.
Ensures the safety of all gaming chips and monies entrusted.
Acts as signatory on jackpots as outlined by Internal Control Manual.
Responsible for the accountability of the chips for each designated shift by maintaining a paper trail.
Makes table fills/credits as needed.
Monitors cash and chip transactions between operators and patrons.
Monitors any and all unusual activity between operators and patrons for possible collusion.
Evaluates employee performance and provides feedback.
Monitors employee performance and makes recommendations and assists the Table Games Manager with recruitment, hiring, training, recognition, coaching and discipline, terminations and other personnel related issues.
Utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through all shifts.
Maintains accurate attendance calendar for all table game employees on designated shift
Ensures that table games facility presents a professional and clean environment for both employees and guests.
Communicates regularly with employees and keep them informed on all casino events and activities.
Must be able to work well with Co-workers/Supervisors/Managers.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assists in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed, hours are determined by 24-hour schedule.
Performs other related reasonable duties capable of being performed as requested by Management
Posted September 23, 2026
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About French Lick Resort
About Us
By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up - local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this "save of the century."
Why a career with French Lick Resort
Whether you're just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.
Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.
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