Monitor the exchange of currency for gaming chips.
Oversee the payment and collection of bets in accordance with company and regulatory rules.
Ensure accuracy and proper completion of all signatory paperwork and transactions.
Protect and maintain the integrity of assigned games, assets, and table operations.
Support dealers in maintaining game security, asset protection, and adherence to rules and regulations.
Stay current with industry practices and communicate any beneficial opportunities to management.
Acknowledge, greet, and engage with customers at or approaching assigned games.
Maintain up-to-date knowledge of company events and promotions and assist customers accordingly.
Advise supervisors of disputes, operational issues, and any suspicious activity.
Communicate effectively with supervisors and obtain all required approvals and acknowledgments per established policies.
Issue complimentaries in accordance with internal controls.
Perform all other duties as assigned.
Provide professional, courteous, and attentive service to all guests.
Acknowledge and warmly greet customers who play at or approach assigned games.
Conduct table transactions and provide required signatory validations in compliance with company and regulatory rules.
Ensure accuracy and proper completion of all signatory paperwork and transactions.
Protect the integrity of assigned games and safeguard currency, chips, playing cards, dice, and other gaming assets.
Comply with all gaming regulations, internal controls, policies, and business processes.
Foster clear, open, and professional communication with all related departments and supervisors.
Interact positively with coworkers to promote teamwork, good rapport, and effective cross-department communication.
Maintain current knowledge of company events and promotions and respond to customer inquiries accurately.
Perform all other duties as assigned.