Provide a short description of the Position:
Medicaid Eligibility and Client Management (MECM) system
This position will assist in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, working with requirements, testing, and help desk service.
Provide a list of the day-to-day tasks to be performed by the Selected Candidate:
- Review and assist in development of testing requirements and test plans
- Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;
- Define user requirements;
- Create documentation to support projects and reflect organizational change;
- Research, propose, and test systems solutions to identified user and systems issues;
- Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers
- Assist in defining process improvement through the identification of policy, process and systems gaps;
- Provide written documentation as required using department forms and processes;
- Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes;
- Coordinate project activities and the resolution of action items for multiple stakeholder groups.
- Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements
Position Mandatory Qualification (Per Attachment 7, Section 1.2.4)
Position Job Title: Systems Analyst
Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.
Position Skill Level: Mid-Level
36 - 60 months: Candidate is able to work independently, without assistance.
Position Requested Qualifications (Per Attachment 7, Section 1.2.5)
- 36 months experience creating reports/analyses using Tableau, MS Access, COGNOS, Power BI or similar tools.
- 36 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools
- 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
- 18 months of working experience in creating, managing and executing functional and regression test scripts
- 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and commiunicating defects utilizing JSM/JIRA or similar tool
- 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps
- 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues
- Bachelor's Degree or higher in Computer Science or related majors
Required Documentation
- Re sume
- Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)
- Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
What type and/or manner, of knowledge transfer is requested during the Engagement?
Prepare documentation and conduct formal/information training sessions in order to effectively transfer knowledge in the areas needed for on-going support of applications and projects. For example, the knowledge transfer may include, but is not limited to:
- Prepare Word documents, process diagrams, etc.
- Maintain and explain procedural documentation for administrative functions and testing procedures.
- In some cases step-by-stem instructions may be required.
- Explain the documentation, expand and revise the documentation as requested to further enhance the documentation's usability and understandability.
- Train State staff and other consultants such that State staff and other consultants can effectively and efficiently provide support.
- Periodic mentoring/training sessions may also be required for effective knowledge transfers.
Is travel anticipated during the Engagement? No
Will additional training potentially be required during the Engagement? Yes
If YES, provide description of anticipated training: Program staff will provide information user training so that the consultants can get an understanding of the applications from an end user perspective.